Innovation Leaders Panel • What’s the ‘next big thing’ in insurance? • The latest strategies and technologies to engage, interact and retain customers • Mobile and online channel innovations that will revolutionise insurance products and services • Overcoming implementation challenges – strategies for delivering innovations to market • Cultivating an environment of innovation Panellists • Ivan Owide, Head of eCommerce & Channel Management, Suncorp • Warwick Smith, Head of IT Services, TAL • Johan Reyneke, Head of IT, Real Insurance • Gabriel Lazaro, Head of Digital Marketing for Growth Economies Region, Chartis (Spain) • Pranav Pasricha, Global Head of Insurance, Polaris Financial Technology Ltd Moderator: Brad Howarth, Finance and Technology Journalist