Videos

Shane Ohlin shares a sneak peek of what’s instore during his keynote presentation at the Future of Financial Services, Auckland 2019. 

Alex Scandurra, Chief Executive Officer, Stone & Chalk  

Robert Marchiori, General Manager, Group Technology Transformation, ANZ  

Ingrid Purcell, Chief Experience Officer, ME  

Frank Costigan, Chief Customer Officer, Personal Insurance , QBE  

In the financial industries, relationship managers and insurance agents are sometimes the only contact a customer has with your institution. So why aren’t they regarded as a more important part of the customer experience (CX)? Understanding how sales affects CX…

William Confalonieri, Chief Digital Officer at Deakin University gives a preview on what’s installed during his presentation at the Future of Financial Services, Sydney conference on 8 November, 2018.

Van Le, Co-founder and Chief Strategy and Innovation Officer at Xinja shares insights into her panel discussion on Day 2 at the Future of Financial Services, Sydney conference on 9 November, 2018.

FSTGov speaks with Bruce Thompson, Executive Director of Spatial Services, NSW Department of Finance, on the growth of Australia’s spatial and satellite mapping services and why the next decade will be critical to the development of our local spatial industry….

We speak to Catherine Cusack, Parliamentary Secretary for Digital Inclusion, NSW Legislative Assembly at the FSTGov New South Wales conference. Thursday 31 May 2018.

Doug Hammond, Chief Information Security Officer, Inland Revenue, reveals how the New Zealand Government’s tax and social welfare department keeps its data (and the public’s data) safe from prying eyes.