Videos

Videos  

3 November 2016

Alexis will be joining the Technology Leaders Panel at this year’s Sydney Banking to discuss the key IT priorities and major technology enablers of 2017. She will be joined by a host of thought-leaders from Telstra Business, TAL, QBE Insurance,…

3 November 2016

David is taking part on the Technology Leaders Panel at the Future of Banking & Financial Services, 10 November, Sydney. Alongside other major banks, he will be discussing the emergence of blockchain and how it will alter the future of…

3 November 2016

Join Michael in the Digital CX stream at the Future of Banking & Financial Services where he will present a keynote on ‘Designing a Humanised Digital Strategy.

3 November 2016

Catriona will be opening the Future of Banking & Financial Services conference in Sydney this November. Don’t miss her keynote on ‘Embracing Disruption and Servicing the Customer of Tomorrow’: Responding to the digital revolution – what does the bank of…

30 September 2016

This November, Vimpi will be joining us at The Future of Banking & Financial Services in Sydney with a keynote on ‘Building a Customer Data-Driven Organisation — Quants are Just the Start’.

27 June 2016

The FST Summit Series offers technology strategists a unique opportunity to participate in ‘no holds barred’ discussions in a collaborative, off-the-record environment.  

1 February 2016

How Swedbank’s virtual assistant is delivering a more human-like, conversational customer experience Highlighting the benefits of implementing intuitive customer servicing technologies Best practice when applying a web virtual assistant strategy in your organisations digital touchpoints Swedbank’s future vision to enhance…

1 February 2016

Turning big data into actionable insights How organisations can leverage product and service innovation to benefit their business and create new value propositions User experience is the new marketing, going beyond the design to address customer needs 

1 February 2016

Turning big data into actionable insights How organisations can leverage product and service innovation to benefit their business and create new value propositions User experience is the new marketing, going beyond the design to address customer needs 

1 February 2016

Exploring new payment methods adoption in Australia – the latest survey findings Reviewing the impact of NPP on innovation in payments Building enterprise class payment systems Managing new payment fraud and ‘card not present’ risks in a real-time environment 

1 February 2016

Uncovering new global research on unlocking trust for the mobile-first Gen X and Y  The battle for generational and digital relevancy – how well is your organisation positioned for the mobile-first customer?   In a world where the smartphone has…

10 December 2015

Swedbank’s Head of Operational Support discusses the benefits of implementing intuitive customer servicing technologies and how Swedbank is enhancing the online experience for their customers.