HSBC: Digital transformation of global business onboarding


In this Celent authored case study, learn how HSBC digitised a complex paper and KYC process and radically improved the digital onboarding experience for nearly 400,000 mid-sized commercial customers – winning the 2018 Celent Model Bank Award for Commercial Account Onboarding as a result.

Discover how HSBC used Avoka Transact to deliver a faster, easier digital experience in 26 countries in just nine months.