Industry Technology Update: Financial Services in Australia - A New Mindset to Drive Innovation07/08/2015 Customer Experience
Customers are no longer looking for standard products; they are after tailored, interactive financial services solutions. A number of financial services institutions in Australia have engaged in significant transformation to meet this innovation challenge.
Salesforce: how banks can evolve through the Art of the Possible20/07/2015 Business Process Management, Cloud
According to the latest findings by Salesforce, 67 per cent of consumers aged 18-33 said they would consider purchasing financial services products from non-banking digital disruptors including Google, Apple, Paypal and Amazon. 33 per cent of these purchases will be conducted via mobile.
3 steps to automating your banking sales cycle20/07/2015 Automation
Banks are losing customers and the simple sales funnel is long gone. Technology has changed consumer behaviour and added a new layer of complexity.
Pushing the frontiers: an IBM study on the evolution of the CFO17/07/2015 Business Process Management
Managing enterprise risk and integrating different sources of information to generate meaningful business insights have dominated the agenda of financial institutions worldwide, however CFOs are dubious about how well their own finance organisation fulfils some of these duties.
Predictive analytics and statistical modelling for The Chickasaw Nation Division of Commerce with IBM Software Solutions17/07/2015 Business Process Management
When you are a leader in finance, you want to know where your organisation is headed at all times. You want to know how you are doing, what will happen, when it will happen, and why it will happen.
The Key to a Successful Merger – It’s All in the Data14/07/2015 Business Intelligence
Acquisitions and mergers are part and parcel of modern business, inspiring growth and innovation across the organisation. Yet in the push to unite distinct processes and systems, problems can quickly arise.
IBM X-Force Threat Intelligence Quarterly - 2Q 201513/07/2015 Security
The rise of social media, cloud, mobility and big data makes insider threats harder to identify and provide more ways to pass protected information. Read the IBM X-Force Threat Intelligence Quarterly report to learn more how to combat insider threats.
Harnessing the power of sophisticated financial modeling – IBM & Macquarie Group Case Study10/07/2015 Business Process Management
To thrive in volatile times, financial services companies need flexibility in their business planning. Being tied to a static annual budget limits flexibility, making dynamic approaches difficult to implement. Using IBM Cognos TM1 and IBM Business Analytics Software Services, Macquarie Group built an enterprise-wide platform for business planning and performance management that is well-managed and secure.
How IBM helped ANU enter a new age of enlightenment with advanced analytics – Case Study10/07/2015 Analytics
Analytics has the potential to transform the way an organisation thinks and improve the way it operates. IBM Business Analytics software delivers data-driven insights that help organisations work smarter and outperform their peers.
Fortifying for the future - Insights from the 2014 IBM Chief Information Security Officer Assessment07/07/2015 Security
The role of IT security leaders is entering new territories. The downside of being more connected with customers, suppliers and partners is an increased vulnerability to attacks.
Fixing the "Everyone" Problem05/07/2015 Enterprise Information Management
How much sensitive data is open to everyone in your entire company? By answering this question, you can drastically reduce risk and prevent security and compliance nightmares.
Bringing the Banking Customer into Focus24/06/2015 Banking, Customer Engagement, Customer Experience
In a world where physical and virtual retail settings are rapidly converging, banks are finding that they need to engage with their customer in the right way and at the right moment in time.
PCI DSS for IT Pros and Other Humans16/06/2015 Enterprise Information Management
The Payment Card Industry Data Security Standard (PCI DSS) is one of the most difficult compliance requirements to follow. Varonis has reviewed the PCI Council's twelve-step program towards compliance and scaled it down to three straightforward meta steps.
Reimagining Wealth – Six Challenges Facing Wealth Management Firms09/06/2015 Cloud, Customer Data, Customer Engagement, Customer Experience, Customer Relationship Management, Managed cloud, Wealth Management
By 2020, over $101 trillion of assets worldwide will be actively managed, dwarfing today’s $63.9 trillion of accrued assets. This will be a watershed moment for the wealth management industry.
How to Exceed Client Expectations in Wealth Management09/06/2015 Cloud, Customer Engagement, Customer Relationship Management, Financial Services, Managed cloud, Wealth Management
Today’s clients expect more from their wealth managers: more reliability, transparency, personalised service and control over their financial destiny. The digital revolution has had a profound role in shaping these expectations.