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Closing the experience gap: How sales performance can make or break the customer experience

31/05/2019
Customer Experience

When sales becomes about nothing more than selling, trust is eroded and the relationship between brand and customer disintegrates.

CyberEdge’s 2019 Cyberthreat Defence Report

16/05/2019
Risk and Security, Secure Information Exchange, Security

New research from CyberEdge’s 2019 Cyberthreat Defence Report shows that, despite increasing cybersecurity budgets, organisations are not only having to deal with an exponential increase in cyberattacks, but also the manifold challenges of finding and properly utilising human and financial resources, ultimately stymieing organisations’ efforts to hunt down threats.