Wipro Limited and ServiceNow have inked a five-year business partnership deal, expanding on the existing relationship and seeking to develop new offerings to deliver more value for clients.
The deal is expected to assist Wipro achieve its goal of building a billion-dollar business with ServiceNow by 2026 by providing services across process consulting, implementation, configuration and management.
It also aims to boost business transformation and help clients cope with new and ongoing business challenges, especially through the help of the strengthened cloud capabilities contained in Wipro FullStride Cloud.
“We couldn’t be more excited to deepen our partnership with ServiceNow and jointly deliver greater value, agility, and impact to the market,” Jason Eichenholz, Senior Vice President and Global Partnership Lead at Wipro Limited, said.
“ServiceNow brings a whole new dimension to employee and customer experiences and technology innovation, allowing us to more effectively guide our shared customers through the next evolution of their business.”
The partnership will also see the development of a global framework to optimise several business functions including technology service operations automation; environmental, social and government (ESG) standards implementation; enterprise resource planning (ERP) automation; and innovation of new digital business, customer and employee experiences.
“This outstanding partnership with Wipro is only just getting started. Wipro has the deep domain experience, industry expertise, and innovation track record to provide best-in-class transformation experiences through improved workflows,” Erica Volini, Senior Vice President, Global Partnerships at ServiceNow, said.
“Together, we will deliver real and sustained value to our customers as they digitally innovate their businesses to capitalise on market opportunities.”