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Singapore bank launches AI for HR – an SG first

Singapore’s OCBC Bank has launched a human resources mobile app, embedded with an interactive artificial intelligence ‘chatbot’ – a first for a Singapore-based bank.
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QBE underwrites Australia’s first automated bus service

QBE Insurance has announced it will back "Australia's longest" driverless bus route, providing the necessary insurance to run the automated shuttle service on public roads.  
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In conversation with Rocky Scopelliti, Director, Centre for Industry 4.0, Optus

"The speed, scale, and impact of the 4IR is predicted to be unlike any other. When you put that in the hands of a second generation of mobile-only consumers, you can expect that their demands are going to be very different from those of other generations."  
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'An Australian first’: NAB teams with Israeli crowdfunder OurCrowd

NAB has secured a “first its kind” collaboration with Israeli crowdfunding company OurCrowd, giving NAB clients privileged access to venture capital investments, the company announced.

Knowledge Centre

whitepaper
The Customer Onboarding Experience in Financial Services

You never get a second chance to make a first impression. Ensuring the onboarding process is on mark can mean the difference between success and failure.
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Singapore's OCBC unveils Face ID for banking apps

OCBC Bank has announced it has become Singapore’s first bank to offer facial recognition-based authentication to its customers.
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Bank Negara Malaysia introduces electronic credit reports

Bank Negara Malaysia, the country’s central bank, has introduced an electronic central credit reference system (eCCRIS), allowing Malaysian nationals to access their credit report online.
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UOB targets millennials with new digital-ready branch

Singapore-based United Overseas Bank (UOB) has launched a new concept branch in Tampines specifically targeting millennial customers.