This all-online virtual panel discussion will present a lively, fast-paced, and insightful deep dive from 11am – 12pm AEST on Thursday 19 August to address common public sector challenges in executing streamlined digital transformation strategies, without jeopardising the citizen experience.
This year’s panellists will explore key areas relevant to Queensland’s public sector and address common questions including:
- How do you define and standardise organisation-wide processes for visibility and consistency?
- How do you establish a strong workplace culture and maturity of process excellence?
- How do you empower teams for ownership of driving better delivery of community services?
Topic: Delivering for the Citizen: Improving Customer- Centricity and Governance through Process Excellence
Time: 11am – 12pm AEST
Date: Thursday 19 August 2021
Please note that attendance is strictly for public sector employees only