As every country emerges into the new world impacted drastically by the COVID-19 pandemic, we can see that technology has played a crucial role in government responses during the crisis. Digital transformation has not only been critical but accelerated by necessity, with governments now finding ways to fund and embrace the new digital world. They recognise the need to be innovative and equipped to deliver improved digital citizen services.
Register for this live webinar to hear from Brian Chidester, Principal Industry Strategist for Public Sector at OpenText as he shares insights on how:
- Digital transformation has been turbo-charged, due to remote/ tele-working and the need for increased digital services
- Driving digital the citizen experiences is the way forward and also transforming the future of work and employee experiences to meet this demand for digital services
- A digital government platform is an agile government platform. A platform-based approach provides a single point of access to all relevant information and documentation, fostering collaboration and information sharing across agencies, and increasing workflow efficiency and service quality
- IT modernization and a data-driven culture is key to public sector transformation – removing the burden of legacy information systems to enable agencies to properly capture, analyse citizen data and identify trends, and be proactive in their service delivery.