Bendigo taps nCino to transform business banking

Bendigo Bank nCino

Bendigo and Adelaide Bank will partner with BaaS developer nCino to “enhance and simplify” its business banking operations.

nCino said its cloud-based, purpose-built banking platform will help the bank automate processes, enhance compliance, and empower its bankers.

Once integrated, Bendigo, it said, will be able to “leverage intelligent automation, streamline processes, deliver a faster time to decision”, enabling their bankers “to devote more time on building relationships with customers”.

The partnership is part of the bank’s broader strategy to reduce complexity in its operations, deliver the best experience for its customers and employees, and accelerate growth, nCino said.

“We are pleased to partner with nCino as we step up our efforts to simplify our business,” said Adam Rowse, Chief Customer Success Officer for Business Bank & Agribusiness at Bendigo and Adelaide Bank.

“Our goal is to deliver our customers and staff with best-in-class user experience and to streamline our operations so that we can move at pace while delivering sustainable growth.”

Mark Bernhardi, managing director of Australia and New Zealand at nCino said the vendor was “very excited to partner with the Bendigo and Adelaide Bank team on their current transformation journey towards streamlining processes and creating a frictionless experience for their customers and staff”.

nCino boasts more than 1,850 partnerships with financial services providers worldwide, including Australian banks Judo and Rabobank Australia New Zealand.