Charter Hall Group is rolling out automatic data feeds to its financial advisers for exporting client and transaction information through XPLAN.
Charter Hall Group is rolling out automatic data feeds to its financial advisers for exporting client and transaction information through XPLAN.
The data feed service will be made available to financial advisers with clients invested in the group’s direct property products.
The move comes amid a similar announcement by Australian fintech Moneysoft that it was exploring data aggregation for financial advisers to help them meet the needs of future clients.
Charter Hall direct fund manager, Steven Bennett, called the new service an “important enhancement” which he claimed will help Charter Hall provide advisers with “greater flexibility and choice” as to how they do business with the group’s unlisted property products.
“We collaborate closely with financial advisers, and their feedback has been that data feeds for XPLAN will help improve their business efficiency and enhance the service they provide to their customers,” he said.
“We believe the overall process between advisers, unit registry services and us as the fund manager will be improved.”
Currently, Charter Hall has over $14.8 billion of funds under management across the office, retail and industrial sectors, and the move is seen as an attempt to keep pace with the changing demands of financial advisers.
Bennett said XPLAN’s web-developed business solution – which includes client relationship management and a portfolio management system – will allow advisers to liaise with Charter Hall Direct’s registry, Boardroom Limited and have their clients added to the XPLAN feed.
“The automation provided through XPLAN reduces a number of administration burdens while increasing an advisers’ capacity to focus on providing the best advice possible to their clients,” he said.
