Payments and data company Cuscal has announced the forthcoming departure of deputy chief executive and company veteran Bianca Bates.
Bates, who also serves as Cuscal’s chief client officer, is set to take on a new role at employee management services firm Smartgroup in the new financial year.
She will remain in her current roles at Cuscal until this time, notching up just over six years in the dual function.
Across her more than decade-long tenure at Cuscal, she held several positions, including responsibility for the entirety of the its
operating model, its client base diversification, and successful investment in new technology and products.
Cuscal managing director Craig Kennedy recognised Bates’ “significant role” in the company’s growth.
“We thank her for her outstanding contribution to Cuscal and wish her the very best in the next chapter of her career,” he said.
Over the next few months, Bates will play an “integral” role in recruiting a new chief client officer for the firm, the firm said, will the position set to be filled “immediately”.
Cuscal also announced that Angela Powell has commenced as the firm’s new chief risk officer.
Powell has more than 20 years’ experience in the banking and financial services sector, both domestically and internationally, in risk management, governance, regulation, operational excellence, and strategic transformation roles.
She served more than four years at APRA between 2018 and 2022, most recently as a senior manager of its policy and advice. She originally joined the prudential regulator as business and senior manager of risk and data analytics.
Prior to this, she served in a number of senior risk roles at tier-two bank ING Australia.
