NZ to launch Confirmation of Payee service before end of the year

Confirmation of Payee service for NZ

The New Zealand Banking Association (NZBA) has confirmed the forthcoming launch of a new Confirmation of Payee (CoP) service, a payments verification technology, for the country’s retail banks.

The CoP will be available to the country’s retail banks – namely, ANZ, ASB, Bank of China, BNZ, CCB, The Co-operative Bank, Heartland Bank, ICBC, Kiwibank, Rabobank, SBS Bank, TSB, and Westpac – from the end of November, will a complete rollout expected by Easter 2025.

The technology will be rolled out to customers in phases “to ensure proper testing and customer satisfaction”, the NZBA said.

The pre-payment confirmation service, similar in scope to the Australian scheme, first detailed in late 2023, will enable payers to confirm that account names match account numbers, based on bank records, when making account-to-account payments within New Zealand.

The system will notify payers on account name and number mismatches in real-time, and provide them notifications on whether a ‘match’, ‘partial match’ or ‘no match’ is detected.

Payers will receive a ‘cannot check payee details’ notification should a payee’s bank not yet offer the service.

UK-based Open Banking and CoP specialist fintech obconnect has been enlisted by the NZBA to “build and manage” its own CoP ecosystem.

Commenting on the partnership, obconnect said it would play “a critical role in ensuring the integrity of payments and preventing fraud, furthering New Zealand’s mission to enhance security and trust in its financial systems through cutting-edge Open Banking technology”.

The phased approach takes its cues from the UK’s own Confirmation of Payee service, which obconnect was also involved in developing.

“The technology build and integration of the new service differs across banks, so it’s unsurprising that each bank’s testing and delivery phase looks slightly different,” said NZBA chief executive Roger Beaumont.

According to Beaumont, this will mean that the CoP may not be made available across all online banking platforms simultaneously.

“It’s crucial that all banks gain assurance the system is working as it should, across their online and mobile banking platforms and services, before rolling it out broadly. This will ensure a smooth implementation particularly, in New Zealand, where so many people have more than one bank.”