RBA promotes senior tech lead to inaugural COO role

Susan Woods RBA

The Reserve Bank of Australia has announced the promotion of Susan Woods to the newly created role of Chief Operating Officer (COO).

As part of her new role, Woods, the RBA said, will work alongside Deputy Governor Andrew Hauser to coordinate the Reserve’s policy, operational and organisational decision-making functions.

Woods will also work closely with Governor Michele Bullock to support the implementation of changes recommended by the Review of the Reserve Bank of Australia. One of the recommendations of the Review was, in fact, for the RBA to create a new COO function.

In her current role at the RBA, held since 2018, Woods serves as Assistant Governor (Corporate Services), overseeing information technology and workplace and the enterprise data office.

The RBA acknowledged her significant contributions in helping to deliver “a substantial technology-related change, the renovation of the Bank’s head office and the uplift of data governance and strategic planning capabilities”.

Prior to joining the RBA in 2018, Woods served in the private sector for more than 30 years, including most recently within the superannuation industry.

Between late 2013 and 2018, Woods was general manager of business technology and transformation at StatePlus (before its merger with First State Super), overseeing the super fund’s information technology function, as well as the design and implementation of a new operating model and the enterprise .

She was a Partner at Deloitte in strategy and operations consulting and has held senior roles with Capgemini and Ernst & Young.

Woods assumes her new role at the RBA on Monday, 4 March.