Digital Veteran Cards made available in myGov app

digital card

Veteran card holders are now able to access their Gold or White card in the digital wallet of the myGov app, after collaboration between the Department of Social Services (DSS) and the Department of Veterans’ Affairs (DVA).

Approximately 300,000 Veteran Cards will join Medicare cards, Centrelink concession and health care cards, and the International COVID-19 Vaccination Certificate that have already been made available in the myGov wallet.

“We’ve been working to make it easier for veterans to access services and supports through the Department of Veterans’ Affairs, these updates will put those supports right in the palm of your hand,” Minister for Veterans’ Affairs, Matt Keogh, said.

“I encourage health professionals and service providers to accept the digital cards where these are offered.

“MyService is improving. The need for simpler, better and more accessible online services has never been more important, and is a priority for DVA.

“MyService is now the primary point of access to DVA’s online services. Veterans, families and representatives can use MyService to do their DVA business online.”

Veterans with a MyService accounts linked to myGov can now add their digital card to their wallet and use the myGov app to access services such as submitting claims, viewing claims progress, applying for treatments and booking transport.

These enhancements come after myGov saw a $630 million boost over four years and $145 million per year ongoing to consolidate government services and increase security.

“myGov app users have now added a total of over 1.2 million digital cards and certificates to the wallet—it’s a convenient option for people to securely store these important cards and documents,” Minister for Government Services, Bill Shorten, said.

“Digital items in the wallet have in-built protections against fraud and theft, including holograms and QR codes, to confirm the items displayed are genuine and valid.”