Movers and Shakers, Government | August – September, 2022

Dr Chrissy Burns
The newly appointed UNSW CIO Dr Chrissy Burns
The Federal Court formally promotes its Acting CIDO; UNSW appoints new CIO; and the NSW Government’s pioneering Customer Services minister and digital tsar set to retire from politics.

The Federal Court of Australia has formally appointed Paul Kennedy to the position of Chief Information and Digital Officer after seven months acting in the role. His was initially appointed Deputy CIO at the Court.

Kennedy made the jump from the private sector a little over a year ago, formerly serving as CIO of fast-food franchisor craveable brands, and as information chief at pet care company Greencross. He also previously served on contract as a Digital Advisor to the nbn co.


The Australian Trade and Investment Commission (Austrade) has promoted Patrick Hanlon to the position of Chief Security Officer, heading Austrade’s Security and Property eServices Branch.

Hanlon has served more than eight years at the trade commission, most recently as Acting Chief People Officer for four months.


The University of New South Wales (UNSW) has appointed Dr Chrissy Burns as its next Chief Information Officer. Dr Burns will be charged with leading the uni’s cloud migration program.

She most recently served as CIO of fellow Sydney-based uni, the University of Technology Sydney, notching up more than a decade at the polytechnic, having previously served as Acting Deputy Vice-Chancellor and Vice-President (Corporate Services) between October 2019 and November 2021.

In a post to her LinkedIn profile, Dr Burns said the UNSW “is at a critical juncture when it comes to digital”.

“It is immensely rewarding to contribute to an organisation known for providing world-class education, and research that has global impact and is addressing some of society’s greatest challenges.

“The experiences of the past two years have significantly increased both the demand for digital and thinking about the possibilities that technology affords.”

UNSW’s tech function is currently headed by Jeff Peers, holding the title of Chief Technology and Infrastructure Officer since 2020. Peers is set to step into a new role at UNSW.


The Australian Tax Office (ATO) has formally appointed Elissa Walker as Chief Digital Officer and Deputy Commissioner for Digital Delivery.

Walker has been acting in the role since early 2021. Prior to this, she served as Assistant Commissioner for digital delivery between January 2020 and April 2021.

Walker was formerly Program Director at the Queensland Department of Housing and Public Works for two years.

The tax office has also appointed Narda Phillips as Deputy Commissioner of the Modernising Business Registries program. Phillips was previously Deputy Commissioner for Enterprise Tax and Super Systems, serving since April 2021.

The ATO has also promoted three Assistant Commissioners (all previously acting in the roles): Christopher Rock, Hoshedar Elavia, and Megan Croaker, overseeing developer and income tax and platform support, application shared services, and the justified trust initiative.


The Federal Government’s Department of Industry, Science and Resources (DISR) has appointed Meghan Quinn as its new Secretary.

Announcing the appointment earlier last month, Prime Minister Anthony Albanese praised Quinn’s “distinguished career in both the private and public sector”.

“I congratulate her on the appointment and look forward to working with her,” he said.

Quinn previously served as Deputy Secretary of the Treasury’s markets group, appointed to the role in June 2020.

She commences her five-year appointment as DISR Secretary on August 22.


The Australian Criminal Intelligence Commission (ACIC) has appointed Laurent Berlioz-Nott as National Manager, Capability Support.

Berlioz-Nott previously served at the Government’s financial intelligence agency, the Australian Transaction Reports and Analysis Centre (AUSTRAC).


The Chief Information Officer of the NSW Treasury, Tracy Wilson, has departed from the role after three-and-a-half years, taking up a new role in the financial services sector.

Wilson is set to become CIO, Core Technology & Group Services, at the Bank of Queensland, iTnews has reported.

In her new role, Wilson will report to BOQ group chief information officer Craig Ryman.

Wilson previously served two and a half years as CIO at law firms Henry Davis York and at DibbsBarker.


The NSW Government has appointed current Senior Trade and Investment Commissioner to ASEAN Andrew Parker to lead its newly opened Singapore office.

The office will be tasked with creating new opportunities for Australian businesses in the city-state.

“Singapore is a hugely successful economy and holds significant potential for our state’s growing businesses. Work is already well underway to support NSW exports to expand into the region, get students and visitors back and to attract innovative companies from the region to invest in NSW,” Parker said.

Minister for Enterprise, Investment and Trade Stuart Ayres said: “We have a strong and vibrant relationship with Singapore, and having a presence on the ground will play a vital role in delivering on our commitment to ensuring Asia’s biggest companies establish a presence in NSW.”


NSW Minister for Customer Service and Digital Government, Victor Dominello, has announced his retirement from politics, with the popular Member for Ryde set to stand down by the next state election, due in early 2023.

Dominello was appointed inaugural Ministry for Innovation and Minister for Better Regulation in 2015 under the Baird and subsequently Berejiklian Governments before taking on perhaps his most prominent posting as Australia’s first Ministry for Customer Services in 2019 – also among the world’s first dedicated customer services portfolios.

The NSW Government acknowledged Dominello’s formative role in advancing digital government in NSW, noting his critical oversight of the digital end of the state’s one-stop-shop customer service portal, Service NSW – a service which, the Government said, “has fundamentally changed the way people interact with the NSW Government, and helped them access support and save time and money”.

Among the Minister’s achievements under the Service NSW banner include Covid lockdown-ready rollouts of the QR check-ins service, Dine & Discover e-vouchers, and digital Covid certificates, alongside an array of digital licences, including drivers and trade licences.

Dominello cited a “family health issue” as the reason for his forthcoming departure.