Who’s Who Interviews

“Digital payment will continue growing since the integrated digital payments are more and more available to use. It should be part of daily life of the consumer within their daily apps…”

“As the most important players in the financial industry, I believe banks should take back the driver’s seat and take a more proactive role in financial innovations. Banks should actively review their legacy applications; adopt open standards; form partnership with...

“One of the biggest challenges for the sector is the ongoing management of legacy systems and the process of retiring and consolidating many of our platforms. Cost pressures and the quick resolutions required by our customer demand ongoing simplification…”

  “Banks and other fintech players continue to elevate solutions for current fraud and data theft threats and their provenance, online risks, privacy and security considerations, and explore controls to mitigate and manage the risks. Sometimes, or a lot of...

“One of the key benefits of cloud technology is it’s very quick to develop, test and iterate ideas – this can be done at a significantly lower cost than in a more traditional on-prem infrastructure capability, even in a virtualised...

“Our commercial & cultural connections to the western world are very strong, and the Internet medium can help us provide technology & financial services globally, while overcoming the geographic barriers that come from our location in the Middle East…”

“There are opportunities right across the board for risk management to increase the use and sophistication of analytics; in fraud risk management, portfolio management, regulatory compliance and consumer and SME loan origination in particular…”

 “The next 6 months will be extremely critical as a young start-up. As the business is growing, we will invest in attracting top tech talent, which is going to be difficult given that in Asia young programmers tend to be...

“Biometrics is used because it represents who we are as a unique human being. The need for authentication to distinguish one person from the other is served by the unique biometrics of people whether by means of facial, fingerprint, iris...

“We are going to see a shift in what gets insured and how much premium is generated as risks get reduced by technological advances such as driverless vehicles and by the increase of risks from other factors such a climate...

“Banks can take a leadership role and work collaboratively with consumer groups, regulators, government departments and technology providers. In conjunction with these partners we can develop banking and technology solutions that help consumers manage their finances more effectively…”

“Last year we saw big data really take centre stage, but I believe insurers are still exploring its potential. With the market dynamics now driven by customer needs and expectation, companies need to be using it to deliver relevant &...

“Technology innovation is the key in winning the competition, however, we need to make sure that the technology offered is aligned with customers’ need to make it beneficial for them…”

“Barely five to seven years ago, super funds had a simpler, easy-to-understand business model that involved one or two distribution channels. It was very paper centric but now we are focussed on becoming a digital first organisation – nearly all...

“Many so-called ‘tech leaders’ in the industry do a lot of what I refer to as ‘followvation’ not innovation. If all you do is follow others, the best you can achieve is second prize. We have to look at the...