Who’s Who Interviews

FST Media: What are your business and digital priorities for the next 6 months?   Hackett: Position the business to deliver superior products and service, at an affordable price, all with the objective of becoming Australia’s leading life insurance company.

FST Media: What are your business and digital priorities for the next 6 months? Beaumont: I’m responsible for transforming how we deliver service and improve service standards in Standard Chartered’s client contact centres across 23 locations in Asia, Africa and...

FST Media: What are your business and digital priorities for the next six months? Harding: This question is very timely for us.. As a general insurer in New Zealand and the Pacific, we are focusing on our core business; and...

FST Media: What are your business and digital priorities for the next 6 months? Brisco: A major focus for Manulife in Asia is to continue the digitization of our capabilities which is vital if we are to deliver an unparalleled...

FST Media: What are your business and digital priorities for the next 6 months? Copeland: Our goal is to assist and help many of those large, traditional financial services organisations to modernise their business and to help them with their...

FST Media: What are your business and digital priorities for the next 6 months? Weir: These are very much intertwined as we move into an increasingly digital economy where differentiation will be based around the customer experience

FST Media: What are your business and digital priorities for the next 12 months? Klein: We continue to innovate at the centre of how advisers engage with their clients.

FST: What are your priorities for the next 6 months? Masutani: The Bank has now operated in the Australian market for 30 years, and today we rank as the largest foreign bank behind the “Big Four” in corporate lending. We want...

FST Media: What are your business and digital priorities for the next 6 months? Sedgwick: Our key business priority is to continue to ‘inform and educate’ SMEs and potential referrers about cash flow funding, its benefits and competitive advantages to businesses...

FST Media: What are your business and digital priorities for the next 6 months? Samios: For the next 12 months we must be outwardly focused and grow our chosen niches.

FST Media: What are your business and digital priorities for the next 6 months? Chia: Collaboration has been a key theme in the financial services industry,either with external accelerators who bring multiple start-ups to a bank or within the banks’ regional network...

FST Media: What are your priorities for the next 6 months? Hofman: To help Australians understand the importance of monitoring and managing their credit reputation. 

FST Media: What are your business and digital priorities for the next 6 months? Isaacs: To remain at the forefront of the non-bank lending industry and continue our growth by helping our customers (SME’s) to obtain funding and capital solutions to suit...

FST Media: What are your priorities for the next 6 months? Herbison: Our focus at BNZ is clear – we are here to help New Zealanders to ‘Be Good With Money’. With some of the lowest interest rates in a...

FST Media: What are your priorities for the next 6 months?                                     Grover: In terms of digital, the first thing to do is make sure that the adoption of what...