Who’s Who Interviews

Visa’s Country Manager for Malaysia speaks with FST Media about the key challenges facing the payments industry today.

Standard Chartered Bank’s Head of Digital Banking and Channel Convergence speaks with FST Media about the importance of a multi-channel strategy to the bank’s overall digital banking vision.

Rabobank’s Head of Digital speaks to FST media about how Rabobank will harness the potential of social media to engage with a growing millennial customer base.

OCBC Bank Malaysia’s Head of eBusiness and Digital Marketing speaks with FST Media about how OCBC will leverage mobile platforms to enhance the overall customer journey in the next five years.

ING Direct Australia’s Chief Risk Officer speaks with FST Media about how data insights have helped ING Direct manage their risk finance and compliance requirements.

Maybank’s Group Chief Technology Officer speaks to FST Media about what banking will look like in 2020.

Virgin Money Australia’s General Manager for Digital, Technology & Operations speaks to FST Media about how they are working to improve their multi-channel offering to provide a seamless experience for customers.

Kenanga Investors Berhad’s Executive Director and CEO speaks with FST Media about how KIB will harness the potential of mobile platforms to engage with a growing millennial customer base.

ANZ’s General Manager of Technology, Retail, Commercial and Wealth speaks to FST Media about how ANZ will deliver an enterprise data analytics capability to provide valuable customer insights.  

Zurich Life Insurance’s COO of Global Life in Singapore speaks to FST Media about what insurance will look like in 2020.

FST Media: What are your IT priorities for the next 12 to 18 months?   Tubb: Three core priorities that we are focusing on are to simplify our operations, synergise and then commercialise. The simplification step involves breaking down the...

FST Media: What technology or innovation will be a game changer in the financial services industry over the next 12 months? Ho: An omni-channel approach, paired with an increasing breakthrough in mobile technology, will no doubt be a game changer...

Citi’s Head of Consumer Banking Operations in Asia Pacific speaks with FST Media about how Citi’s focus on digital banking is helping to engage a growing Gen Y customer base.

ME Bank’s CIO speaks with FST Media about what the payments space will look like in 2020.

DBS’ Managing Director and Head of Consumer Banking Operations speaks with FST Media about the role of biometrics and videoconferencing in the future of banking.