Who’s Who Interviews

Sainsbury: What are your top IT priorities for the next 12-18 months? McCarthy: One of our top priorities is to look at physical consolidation and cost reduction.  RBS has refined its strategic priorities in Asia and the IT infrastructure needs...

Sainsbury: What are your top IT priorities for the next 12-18 months? Harris: The key priority for retail banking at VIB is over-hauling our online banking, mobile banking and payments gateway. Sainsbury: What attracted you to move from roles in...

Sainsbury: What are your priorities for the next 12-18 months?   Cairns: The key focus for us is to better understand customer value so we can continue to differentiate and innovate to meet and exceed customer needs, and to stay...

SAINSBURY: What are your top IT priorities for the next 12-18 months?   DIXON: We will be continuing with consolidation of legacy systems into one system, continuing our virtual business on line initiatives and implementing a new BCP model while...

Mitchell: What are your top IT risk priorities over the next 12 to 18 months?   Soong: The Bank is at the end-stages of a merger integration exercise, having acquired a mid-sized bank last year that has also resulted in...

Mitchell: What are your top IT priorities over the next 12 to 18 months?   Fullagar: We will continue to build and enhance our multi channel sales and distribution platform to support our business growth and customer retention strategy.  In...

Pollack: What are your top business priorities for nab.com.au over the next 12 to 18 months?   Baruah: As custodians of the online channel my team has three major business priorities: operations, strategy and innovation. From an operational perspective our...

Pollack: What are your top IT priorities over the next 12 to 18 months?   Ritchie: While we continue to invest in new products, platform modernisation and meeting developing regulatory requirements, we are significantly increasing our investment in the digital...

Pollack: What are your top IT priorities over the next 12 to 18 months?   Jacobs: As is always the case, our first priority will continue to be our technology refresh and reliability program. This is in addition to the...

Pollack: You’ve described the emergence of the ‘prosumer’: a tech-savvy ‘hybrid being that produces as much as it consumes’. How do you see this type of customer transforming the retail banking landscape?   Fletcher-Dobson: The latest data from Facebook shows...

Pollack: Congratulations on your recent appointment as Director of Product and Operations. What are your goals for the first 12 months in this newly created position?   Ruha: Thank you. I’m really enjoying the broad base of the role which...

Pollack: What are your top IT priorities for 2012?   Pakphanich: We expect 2012 to be a busy year for us as a number of new projects are in the pipeline. The top priority is the data warehouse, which has...

Pollack: What are your top IT priorities over the next 12 to 18 months?   Sims: The New Zealand Simplification project, which will move ANZ and the National Bank onto a single IT system, is our top priority this calendar...

International insights on mobile innovation and interactivity in insurance   McDonald: How important is innovation in driving Generali’s success?   Boré: It’s very important. Generali is an insurance company operating mainly through non-captive distributors meaning we are working mainly with...

McDonald: What are your top IT priorities for the next 12 to 18 months?   Ramakrishnan: The top priorities for us over the next 12 to 18 months – from a technology point of view – are increasing the use...