Jan is the General Manager of ahm, the fastest growing health insurance brand in the Australian market and part of the Medibank group. Over the past 5 years Jan has used her passion for leadership and change to transform various business units across the ahm and Medibank brands to respond to the changing market dynamics in the health industry. Jan is passionate about empowering her people to improve the brand and service experience for ahm customers and takes a particular interest in automation and simplification to reduce the complexity that often surrounds health insurance and transform customer experiences.
Jan also has more than 7 years of experience as an in-house legal counsel, predominately working in the NZ Fisheries sector which has contributed to her love of seafood. In 2009 she graduated from Suffolk University, Boston with a Masters in International Contract Law.
Jan has two young boys, Xavier & Flynn who keep her on her toes and are already eating her out of house and home!