Jody Bews-Hair

Jody Bews-Hair

Former Head of Customer Experience
Southern Cross Health Society

Jody Bews-Hair is a highly experienced senior leader of top-performing teams in customer experience, digital, marketing and communications. Most recently she was Head of Customer Experience at Southern Cross Health Society, New Zealand’s largest health insurer where she transformed customer communications, led the Covid-19 crisis response, and developed an award-winning engagement programme to improve retention, drive brand affinity and drive digital channel shift.

Appearing at
Feature Image-Speaker Onstage
2 March - 3 March 2021
  • Virtual Conference
FST Media’s flagship Insurance conference, the Future of Insurance, Sydney has established itself as key tech-conference in the APAC region. Themed “Building Continuity & Resiliency for the Insurance Industry”, this year’s conference will focus on the industry’s resiliency and recovery...