Mr Loo has almost 30 years of banking experience in IT, Finance, Operation, Sales and Support. He joined Standard Chartered Bank in 1992 and was involved in all their 3 generation of corporate electronic banking system requirements, developments and commercialization. He joined Maybank in 2010 and managed to grow its base from domestic to regional bank. Increased its revenue, number of client size and market share significantly within a very short tenure.
He was a committee member of Maybank Group Client Experience to drive up customer expectations and changing dynamics in service. Awarded as top 20 people in Cash Management in Asia by Finance Asia. He has been an invited speaker and panellist for public events and seminars organized by The Asian Banker, Asia Money, Bank Negara Malaysia, Federation of Malaysian Manufacturers (FMM) and International Chamber of Commerce. Currently in his role with HLBB, he focuses on customer segment solution oriented with practical experience across Operations, Client Management, CX Transformation, Digital Payments, Implementation, Product and Sales.
His extensive network coverage across Conglomerate, Large Corporate, Local Corporate and SME sized clientele. He has consistently won Transaction Banking accolades in Cash and Trade such as Alpha SEA, Asiamoney, Corporate Treasurer and more.