Peter Mackay

Head of Claims Performance

Zurich Financial Services

Next Appearing at:

Peter has worked in insurance claims for over 15 years with domestic and international carriers, with roles in Australia, Asia-Pacific and Europe. Currently Peter is Zurich’s ‘Head of Claims Performance’ where he can follow his career-long passion to change the way Zurich uses data, streamlines processes and enhances customer value throughout the claim lifecycle.

More recently, Peter has been leading the Claims workstream within a major Business Intelligence re-platforming that sets the stage to improve Zurich’s ability to gain quality insights from data, plus create more opportunities to increase task automation and straight-through processing.

Future of Financial Services Melbourne speaker in 2022
12 September 2019
  • Doltone House Hyde Park
To participate as a speaker:
Murali Ramesh
Head of Production, FSI
T: +61 2 8484 0904
To participate as a speaker:
Ben Turner
General Manager, Disruption
T: +61 416 947 953
To participate as a speaker:
Conor Hughes
Conference Producer
T: +61 468 415 456