Tyrone Ko

Tyrone Ko

Head of Customer Experience
Australian Super

Beginning his career as a management consultant with a focus on customer management, Tyrone has spent the last sixteen years focussed on superannuation, investments and insurance in program, project and product management roles, director’s office and customer-facing management positions.

Tyrone’s current role at AustralianSuper, where he has been for over 6 years, is Head of Customer Experience – where main customers are members, businesses and advisers. His primary responsibility is customer experience management and service strategy, design and transformation.

Appearing at
FST Gov Victoria
5 October - 6 October 2021
  • Virtual Conference
Simplification, Automation & Digitalisation The next decade will bring forth not only an evolution but also a revolution for Australia’s financial institutions. The most successful organisations will be those that can buttress their tech infrastructure to withstand the pressures of...