Dan Taylor

General Manager, Member Engagement & Innovation / TAL

Dan is General Manager of Innovation at TAL, Australia’s leading specialist Life Insurer, where he leads the innovation team, Data Lab and Member Engagement function for the Group business.

Dan has been at the frontline of delivering business growth for over 15 years, and has developed and launched everything from digital payments technologies to smart home products, and insurance chat bots, and even founded some of his own businesses along the way.

Dan is a published author - The Secrets of Big Business Innovation - with deep expertise in customer insights, customer experience and proposition design.