A perfect storm of industry, cultural and technology change is dramatically shifting the global financial services landscape. Revolutionising business models in the digital age has never been a more important item on the FSI agenda. As customers demand a greater level of automation and personalised bank services, financial services institutions are looking for new ways to be efficient, relevant and competitive.

FST Media and Salesforce hosted an exclusive luncheon in Hong Kong with senior executives from leading financial services organisation to discuss the drivers, challenges and opportunities of success through digital transformation.