9th Annual

Future of Victorian Government Summit 2024

The Principal WofVG Gathering of Inner ICT & Digital Transformation Leaders
31 July 2024 8:00 am - 5:00 pm
Crown Towers Melbourne
About the Event

The FSTGov Future of VIC Government Summit 2024 hails as the 9th Annual edition in the sector, celebrating significant progress made in positioning Victoria’s Digital Government as a leading-edge hub for citizen-centric design within its services, infrastructure, and initiatives.

As momentum grows, several developments are set to take Victoria’s Digital and Data professions to new heights, including an operating model refresh to account for the major advancement in emerging technology adoption, data-driven decision-making, and reprioritisation of national cyber mandates.

FSTGov Future of VIC Government Summit 2024, assembling transformative public sector leaders to discuss:

  • Repositioning Victoria as a national leader in transformative digital services and advancing the Digital Economy.
  • Fostering end-to-end cyber resilience at organisational and sector levels.
  • ICT consolidation to strengthen WofVG core information, cloud and operational capabilities.
  • Enabling pathways to innovation through agile procurement mechanisms.
  • Embedding data and cyber literacy at the heart of a digital-ready workforce.
  • Architectural alignment to reduce complexity and establish common foundations.
  • Data system reform in the delivery of secure sharing and analytics.
  • Insight generation in the prediction of needs, disruption response and critical decision-making.
Speakers
Deputy Secretary, eHealth
Victorian Department of Health
WoVG Chief Information Security Officer
Department of Government Services
Victorian Commissioner for Gender Equality
Victorian Government
Chief Information Officer
Service Victoria
Chief Information Officer
Department of Jobs, Skills, Industry and Regions
Former Chief Operating Officer
Victorian Ombudsman
Information Commissioner
Office of the Victorian Information Commissioner
Chief Information Security Officer
Triple Zero
Chief Information Officer
RMIT
Chief Data and Analytics Officer
RMIT
Chief Allied Health Informatics Officer
Austin Health
Director - WoVG Digital Integration Services
Department of Government Services
Head of Data Sharing & Service Relationships
Department of Transport and Planning
A/ Director Vicmap Spatial Services
Department of Transport and Planning
Director Of Information Technology/CIO
HealthShare Victoria
Director, Digital Strategy & Delivery
Department of Government Services
Director, Data Science
Australian Taxation Office
Director Business Integration and Improvement team, People and Business Services
Department of Transport and Planning
Director, Digital Innovation
Department of Education
Director Technology Services
Monash University
Director Operations
Austin Health
Deputy Director Research
St. Vincent's Hospital Melbourne
Director, Digital Research and Data Strategy
Monash University
Former Director, Digital Health
Department of Health and Human Services
Head of Data, AI, and Machine Learning
Amazon Web Services (AWS)
Chief Technology Officer
Fujitsu Oceania
Agenda

Redefining Victorian Healthcare: Digital Innovation at the Forefront

 

  • Harnessing emerging technologies, advanced analytics and AI to deliver better care for Victorians.
  • Enhancing data sharing and linkage to enhance quality, safety and outcomes.
  • Reimagining our future and enabling consumers as digital health partners.
  • Embracing disruptive technology and automation.

Mobilising Digital: How Does VIC Deploy Innovation to Solve Legacy Challenges and Harness Emerging ICT?

  • Inhibitors to the Future Workforce: Identifying and implementing key strategies to build digital skills and address workforce gaps in Victoria. 
  • Maintaining Strategic Momentum: Techniques for leaders to sustain progress on crucially funded digital projects while simultaneously scouting for avenues of continuous enhancement. 
  • Cultivating Collaborative Innovations: Exploring methods to foster new models of partnership between government and industry to drive innovation and digital transformation. 
  • Adapting to Digital Disruptions: Navigating the latest digital disruptions and leveraging these challenges as opportunities to further Victoria's digital transformation agenda, ensuring resilience and adaptability in an ever-evolving technological landscape.

In the evolving realm of public governance, the integration of Generative AI emerges as a transformative catalyst, ushering in heightened efficiency, responsiveness, and innovation.

 

  • This session delves into AWS's role in propelling public sector agencies toward an innovation flywheel, unlocking Generative AI's full potential to enhance efficiency, reshape decision-making, foster transparency, and optimize resource allocation.
  • Explore real-world applications, challenges, strategic insights, and envision a future where technology becomes the cornerstone for effective and people-centric governance.

In the face of tightening budgets, artificial intelligence (AI) stands out as a transformative force for public sector efficiency. This session will delve into how AI can be strategically leveraged by public sector agencies to enhance productivity (today!). We will explore the pivotal roles of Generative AI, AutoML and Vision AI in providing practical, cost-effective avenues to optimize operations and continue delivering high-quality services to citizens, proving that financial limitations do not equate to a compromise in innovation or efficiency.

Cyber Resilience in Action: Victoria’s Approach to Cyber Threats in the Digital Ecosystem

  • Strategic Pillars and Cyber Collaboration: How Victoria responds to the new 2023-2030 Australian Cyber Security Strategy.
  • Business Risk Mitigation: Sharing practices from Victoria’s approach to embedding cybersecurity awareness across organisations.
  • Rapid Reprioritisation: Tactics for optimising cybersecurity budgets and allocating resources effectively.
  • Advancing Practices, Standards, and Planning: Elevating cybersecurity maturity with proactive planning for future resilience to set Victoria apart in national cyber readiness.
  • The critical role of gender equality in enhancing public sector efficacy and innovation.
  • Strategies for embedding gender inclusivity in public sector programs and policies.
  • The impact of leadership commitment on achieving systemic change.

Exploring Data Innovation: Victoria’s Journey to AI Readiness

  • Strategic Integration of AI: How Victoria integrates AI into government operations, ensuring ethical and efficient use. 
  • Innovative Public Sector Applications: Highlighting AI success stories in Victorian Government services, emphasising citizen engagement, service delivery improvements, and operational efficiency. 
  • Cross-Disciplinary Collaboration and Skills Development: Discussing the importance of bridging data, digital, and AI disciplines through cross-functional collaboration and upskilling initiatives to drive AI innovation. 
  • Ethics, Risk Mitigation, and Future Challenges: Sharing insights on identifying AI risks, ensuring transparent and accountable AI use, and preparing for emerging AI technologies and trends. 
  • The important role digital twins play in enabling digital transformation.
  • How digital twins support everything from planning and service delivery to disaster preparedness.
  • Practical examples from Victoria and across the world.
Peer to Peer Discussion Topics
  • What are the key factors that define successful AI use in enhancing government services, data analysis and decision-making?
  • How can ethical considerations shape and ensure the success of AI implementations in government?
  • What strategies and training initiatives are essential for cultivating a data-driven culture and empowering the workforce to embrace AI effectively?

  • Best practices for implementing data and digital transformation initiatives on a tight budget.
  • Techniques for driving innovation in the public sector with limited resources.
  • Tips to quickly extract and maximise value from your existing assets.

  • How can government successfully leverage digital technologies to enhance customer interactions and provide a seamless omnichannel experience?
  • What are some key challenges that government agencies face when adopting and implementing digital capabilities, fostering innovation, and driving transformation?
  • How can government build and enhance digital capabilities, strategies, and services to drive innovation and transformation?

  • Identifying the legislative considerations and their implications.
  • Automating your collaboration environment for optimising generative AI results.
  • Change management consideration to bolster adoption and prove your ROI.

  • Navigating the complexities of global data privacy regulations.
  • Building a governance framework that fosters innovation while ensuring compliance.
  • The role of governance in maintaining data quality and integrity.

  • How to bolster security and reduce data risk caused by credential abuse?
  • Avoid the UX tradeoff, security and friction(less) uniting in great employee experiences?
  • Designing citizen experiences with digital identity as a strategic pillar?

  • Bridging the ICT skills gap in an evolving technological landscape.
  • Investing in capability development: training, tools, and knowledge sharing.
  • Future-proofing ICT capabilities to anticipate and leverage technological shifts.

  • Strategically prioritising digital initiatives and investments for maximum citizen impact and value.
  • Implementing efficiency measures to optimise existing processes, reduce redundancies, and leverage technology to achieve cost savings and free up resources for innovation.
  • Communicating the ROI and value of digital transformation to secure ongoing funding and support in a constrained budget environment.

  • Key components of a data strategy that aligns with business objectives.
  • Overcoming organisational silos to create a unified data strategy.
  • Long-term strategic planning in the face of rapid technological change.

The online and digital experiences you offer your customers are crucial to their interactions with an organisation. In today’s crowded digital landscape, it is essential to create remarkable and accessible experiences while also ensuring safety and security.

  • Exploring the Benefits and Potential of Enhanced Digital Experiences: Discuss strategies for leveraging digital platforms to improve customer interactions.
  • Speed to Market: Discuss strategies for creating and delivering content with speed to accelerate time-to-market for digital experiences.
  • Accessibility Guidelines and Practices: Navigating the evolving landscape of accessibility guidelines and best practices.

  • Top transformation drivers in government and how your legacy ERP could be holding you back.
  • How Al, automation, and analytics can be used to optimise business processes and give you a springboard for innovation – a stakeholder view.
  • Insights into common pitfalls, lessons learnt, and how you can prepare for success.

  • Optimising content and services for various digital channels.
  • Balancing human touch and automation across channels.
  • Evaluating the effectiveness of different digital channels in citizen engagement.

  • Implementing DevOps and Agile methodologies in ICT operations.
  • Leveraging analytics for predictive operations and maintenance.
  • The role of automation in operational efficiency and reliability.

  • How have Gen AI initiatives successfully enhanced citizen engagement in government services, and what lessons can be learned from these success stories?
  • In what ways have Gen AI applications improved service delivery and operational efficiency, and how can these benefits be further amplified?
  • What strategies can be implemented to encourage continued innovation and adoption of Gen AI technologies in government services, ensuring sustained improvement in citizen satisfaction and public sector performance?

  • Assessing the transformative potential of Intelligent Automation in Victoria’s public sector services.
  • Strategies for integrating AI and automation to elevate customer and employee experiences.
  • Positioning Victoria as a leader in public sector digital transformation through Intelligent Automation initiatives.

  • Understand the different types of value generated from cloud investment, and how to realise it.
  • How to get buy-in from, and the importance of Executive Sponsorship in the Cloud management journey.
  • Understand the key elements of Cloud FinOps to drive strong financial governance on Cloud expenditure.

Contact Us
For delegate enquiries:
Angelic Pernito
Head of Delegate Relations
T: +61 422 716 206
For sponsorship enquiries:
Brigitte Guerin
Commercial Director
T: +61 417 678 632
To participate as a speaker:
Henna Qaisar
Senior Conference Producer
T: +61 410 828 401
For event and marketing enquiries:
Iesha Johnson-Gledill
Senior Event Manager
T: +61 424 048 577
For event and marketing enquiries:
Jessica Cozanitis
Marketing Executive
T: +61 401 422 928