FST Media boasts a rich legacy of uniting the brightest minds in the industry to collectively sculpt the future of financial services in Asia. Following the resounding success of our Future of Financial Services, Singapore in 2023, we are thrilled to announce the return of this influential gathering in 2024. Join a group of 200+ delegates, 20+ speakers, and 10+ solution providers and explore a wide range of topics and strategic innovations wielding over the areas of banking, insurance, fintech, and wealth and investment institutions.
In the previous year, we explored the transformative strategies of the digital landscape and focused on the convergence of cutting-edge technology and artificial intelligence creates a dynamic digital environment. Furthermore, our session addressing the rising tide of cybercrime versus spending was highly regarded within the industry as delegates gained invaluable insights into sustainable risk reduction practices, turning challenges into opportunities for fortified digital resilience. Thus, envisioning a blueprint for navigating the evolving cybersecurity landscape with confidence and foresight.
In the exciting year ahead, the Future of Financial Services, Singapore 2024 is poised to delve into a spectrum of captivating themes, with a focus on ‘Transforming Singapore’s Financial Future: Innovations, Sustainability, and Resilience’, that promise to ignite your curiosity and shape the future of the financial landscape. We will unravel the Fintech revolution and Singapore’s role as a Global Hub, providing an insider’s view into the cutting-edge innovations that are reshaping the financial industry. Additionally, we will explore some of the key cybersecurity strategies tailored to respond to the ever-evolving threat landscape, ensuring that you stay one step ahead in safeguarding your digital assets. Each theme will serve as a gateway to transformative insights and unparalleled opportunities.
- Navigating Regulatory Evolution: Explore progressive regulatory frameworks, designed to foster fintech innovation while ensuring security and stability within Singapore's financial sector
- Industry Collaboration for Growth: Unveil the collaborative efforts between fintech innovators and traditional financial institutions, shaping a resilient ecosystem poised for sustainable growth
- Singapore: A Global Fintech Hub: Delve into Singapore's emergence as a premier fintech destination, driven by its commitment to integrity, adaptability, and cutting-edge innovation
- How AI is reshaping GRC: the role of AI in enhancing governance, risk and compliance models and processes.
- Regulation of AI: regulation around the use of AI is coming - how can financial services organisations leverage AI now while preparing for future regulatory changes?
- AI process automation in GRC: a look at how financial services organisations are employing AI and automation in their GRC processes.
- Identifying Key Risks: Exploring key technology risks and concerns financial institutions face.
- Risk Mitigation Strategies: Discussing effective strategies and tools for mitigating technology risks including costs and benefits.
- Future-Proofing Financial Services: Evaluating how financial services can stay ahead of emerging technologies and potential risks through innovation
- Accelerate your business outcomes by leveraging Digital Adoption
- Improve Employee Engagement to enable better customer experience
- Measure the ROI of your digital investments
- Building Cyber Resilience: Identifying and mitigating potential cyber threats in a rapidly evolving digital landscape and developing robust contingency plans for business continuity.
- Regulatory Compliance in the Digital Age: Understanding evolving cybersecurity regulations, implementing effective compliance frameworks, and leveraging technology to streamline processes and reduce costs.
- Measuring Success: Key challenges and solutions in enhancing digital security and resilience within financial services.
- Strengthening Security: Implementing advanced strategies to protect customer data and financial systems.
- Financial Crime Detection Innovations: Utilising AI and machine learning to detect and prevent financial crime in real-time, ensuring the safety of customer assets.
- Customer Trust and Impacts: Analysing the impact of financial crime on customer confidence and developing strategies to maintain trust in financial services.
- Customer Experience as a Business Driver: How FSIs are enhancing customer interactions to improve financial health and performance.
- Scaling Personalised Experiences with AI: The role of generative AI in delivering personalised financial wellness at scale.
- Marketing and IT Collaboration for AI Success: How Marketing and IT teams can unite to deploy AI and transform customer experience.
Navigating FSI Technology Transformation: AI, Responsible Tech, and Talent Strategies
- AI in Modernisation: FSI leaders discuss the pivotal role of AI in modernisation strategies
- Responsible Tech for Customer Experience: How companies are embracing digital tools and technology to enhance service offerings and streamline customer interactions.
- Addressing Talent Shortages: Share strategies for addressing talent shortages in the industry, including upskilling initiatives, talent acquisition tactics, and fostering a culture of innovation to attract top talent
- Personalised Services: How banks use data to tailor banking experiences to individual customer needs.
- AI and Machine Learning Integration: Best practices for using AI and machine learning to enhance banking efficiency and customer service.
- Balancing Data Privacy and Insights: How to maintain data privacy while leveraging customer data for innovation and personalisation.
- Recovery Readiness: Implementing robust contingency plans to swiftly recover from attacks and disruptions, ensuring minimal downtime and maximum operational continuity
- Tech Architecture Review: Assessing and upgrading your tech architecture to enhance organisational resilience, mitigating vulnerabilities and bolstering defense mechanisms against future threats
- Importance of Preparedness: Understanding the criticality of proactive measures in safeguarding your organisation's stability and reputation, emphasising the necessity of resilience in today's dynamic business landscape
- Customer Strategies: Effective customer engagement strategies that foster long-term relationships.
- Digital Enhancements: How companies are embracing digital tools and technology to enhance service offerings and streamline customer interactions.
- Revolutionising Customer Experience: Strategies and technologies to elevate the banking experience.
- Proactive Measures in Customer Protection: Explore the steps financial institutions in Singapore have taken to safeguard customer data and prevent fraud, with a focus on innovative security protocols and proactive risk management strategies.
- Strengthening Mobile Security: Latest advancements in mobile security technologies used by the financial services industry to protect users from cyber threats, phishing attacks, and identity theft.
- Balancing Security and Customer Experience: How financial institutions ensure that enhanced security measures do not compromise customer experience, focusing on seamless, secure, and user-friendly digital services.
- Seamless Payment Systems: Designing and implementing frictionless payment systems that exceed customer expectations and foster operational efficiency.
- Global Integration of Real-Time Payments: The impact and benefits of integrating real-time payment systems like PayNow with international counterparts to facilitate effortless transactions and global business capabilities.
- Customer Experience: How advancements in payment technologies not only streamline transactions but also elevate customer experience through enhanced convenience, security, and accessibility.
- Data Driven Decisions: Innovative approaches to data management, including data insights, machine learning and predictive analytics
- AI Applications: How artificial intelligence is reshaping traditional financial functions, from risk assessment and fraud detection to customer experiences
- Challenges to Innovation: Potential challenges and ethical considerations associated with the widespread adoption of transformative tools and technologies
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Who's Who Dinner
