Future of Financial Services, ASEAN 2023

Transforming Finance: Empowering Inclusion, Sustainability, and Innovation
24 October 2023 8:00 am - 4:40 pm
Suntec Convention & Exhibition Centre
About the Event

FST Media has a proud history of bringing the industry’s thought leaders together to help shape the future of financial services throughout Asia, on the back of a hugely successful event Future of Financial Services, ASEAN event in 2022, we’re delighted to bring you the industry’s leading insights once again in 2023!

This dynamic event will bring together leaders from across the financial services landscape to discuss the impact emerging technologies and strategic innovations are having on banking, insurance, fintechs, wealth and investments institutions.

Key themes:

  • Fintech Revolution: Unleashing Innovation and Collaboration
  • The Future of Digital Money: Unlocking Cross-Border Connectivity
  • Embedded Finance: Transforming Traditional Offerings
  • Building a Thriving Digital Ecosystem: Strategies for Revenue Generation
  • Fueling the Future Workforce: IT Talent in Financial Services
  • Generative AI: Advancements in generative AI, its experimentation in FSI, and the need for guardrails
  • Updating Your Cyber Security Strategy: Responding Effectively to the Evolving Threat Landscape 
Speakers
Group Chief Information Security Risk Officer
Standard Chartered
Regional Chief Information Officer
Tokio Marine Insurance Group (Asia)
Chief Data Officer Asia
Manulife
Managing Director, Head of Architecture
Bank of Singapore
Chief Information Security Officer
Hang Seng Bank
Managing Director APAC CISO, Cybersecurity and Technology Risk
State Street
Head of Blockchain & Digital Assets APAC
UBS
Chief Information Security Officer
Trust Bank
APAC CISO
DWS Group (Deutsche Bank Asset Management)
Managing Director, APAC
Cover Genius
Head of Wealth Platform Adoption - CGW Asia
Citibank
Head of Digital & Data (Asia & MENA)
HSBC Securities Services
Head of Digital Channels and Experience
Citibank Singapore
Head of Small Commercial, Asia
Chubb
Chief Technology Officer
Nutanix
Vice President, Commercial for Southeast Asia and South Korea
Iron Mountain
VP Sales Asia Pacific
Quadient
Cloud CTO
Sourced Group
Director, Pre-Sales
Nintex
VP Sales, APAC
Lucidworks
Master of Ceremonies
(MC)
Agenda
  • Analysing the potential of digital ecosystems – From packaged products to Embedded Insurance
  • 5 Key Technologies for building an Ecosystem foundation
  • Navigating the impact of AI in financial services – Ethics, Accuracy, Bias and the need for Human Intervention
  • Explore practical use cases where Generative AI is enhancing productivity and customer experiences 
  • Understand the essential safeguards and guidelines required to ensure the successful implementation of Generative AI in financial organisations
  • Gain valuable insights from an expert as he delves into Generative AI's transformative impact
  • Addressing the rising tide of cyber crime verse spend
  • Know the value of sustainable risk reduction
  • The future of cyber leadership
  • Rising representation and initiatives to close the gender gap enhance diversity
  • Recommendations for establishing trusted, agile data and analytics, and AI governance practices 
  • How Manulife leverages data to become a data-driven organisation

 

  • Asset tokenization – look-back of industrial journey
  • Project guardian – objectives, pilots, and long-term goals of the MAS tokenization initiative
  • TradFi path to asset tokenization – navigating challenges and shaping the future 
  • What is the recipe for success to streamline processes and improve efficiency & accuracy
  • Changing your approach to process management
  • Building an automation Centre of Excellence (CoE)
  • Using Digital Leadership to manage disruptions and opportunities brought about by emerging technologies.
  • Identifying key strategies for leveraging digital technologies to enhance customer experiences.
  • Balancing data-driven and human-enabled practices, embedded in strategic, operational, and structural resilience.
  • The impact of sustainable technological investments to create a strong ESG framework?
  • Role of generative AI in the FinServ industry
  • Use cases for FSI customers to leverage AI in driving digital transformation
  • Building an AI-ready IT infrastructure
  • Do customers predominantly buy insurance directly from insurers or via agents/brokers, regardless of their need for personal or commercial protection?
  • Learn how distribution channels and processes are being remodeled through embedded experiences that are convenient, highly personalized and trustworthy
  • Leveraging trust and transaction data to boost ancillary revenue and customer satisfaction through embedded insurance
  • Trends that drive innovation
  • Iron Mountain’s point of view on 2023 banking trends and Impact on retail and commercial banking, and wealth management
  • Accelerate your digital transformation and case study
  • What are the latest technology trends you’re seeing in the Private Banking and Wealth Management industry?
  • How critical is it to have a good banking technology architecture?
  • What is some of the latest Gen AI use cases you see in the banking industry?

 

  • Go behind the scenes of how personalised, compliant and omnichannel customer communications (CCM) are constructed with enterprise use cases from Asia Pacific
  • Customers hate forms! Learn why automating the forms experience will provide dividends to your share of wallet and customer retention.
  • Explore how AI is augmenting the communication process to help deliver the missing CX puzzle piece
  • An interactive simulation around taking timely decisions on digitisation investments in a financial services organisation
  • Insights around how to operationalise data powered digitisation journeys as COOs
  • Highlights select internal and external factors that come into play during the tech expense line management
 
  • Mastering organisational-wide security initiatives such as risk management, penetration testing, application security and DevSecOps to drive business value  
  • Collaborating and influencing your leadership team to enhance cyber resilience within the FSI  
  • Navigating the evolving threat landscape by embarking on invincible cyber security risk management
Contact Us
For sponsorship enquiries:
Brigitte Guerin
Commercial Director
T: +61 417 678 632
For event and marketing enquiries:
Jessica Cozanitis
Marketing Executive
T: +61 401 422 928
To participate as a speaker:
Murali Ramesh
Production Director
T: +61 2 8484 0904