FST Media boasts a rich legacy of uniting the brightest minds in the industry to collectively sculpt the future of financial services in Asia. Following the resounding success of our Future of Financial Services, Singapore in 2023, we are thrilled to announce the return of this influential gathering in 2024. Join a group of 200+ delegates, 20+ speakers, and 10+ solution providers and explore a wide range of topics and strategic innovations wielding over the areas of banking, insurance, fintech, and wealth and investment institutions.
In the previous year, we explored the transformative strategies of the digital landscape and focused on “Building a Thriving Digital Ecosystem in the Age of AI,” where the convergence of cutting-edge technology and artificial intelligence creates a dynamic digital environment. Furthermore, our session addressing the rising tide of cybercrime versus spending was highly regarded within the industry as delegates gained invaluable insights into sustainable risk reduction practices, turning challenges into opportunities for fortified digital resilience. Thus, envisioning a blueprint for navigating the evolving cybersecurity landscape with confidence and foresight.
In the exciting year ahead, the Future of Financial Services, Singapore 2024 is poised to delve into a spectrum of captivating themes that promise to ignite your curiosity and shape the future of the financial landscape. We will unravel the Fintech revolution sweeping through Singapore and other regions of ASEAN, providing an insider’s view into the cutting-edge innovations that are reshaping the financial industry. Additionally, we will explore some of the key cybersecurity strategies tailored to respond to the ever-evolving threat landscape, ensuring that you stay one step ahead in safeguarding your digital assets. Each theme will serve as a gateway to transformative insights and unparalleled opportunities.
Stay tuned for further speaker announcements...
- How transparency can address uncertainties and create favourable outcomes
- How we can invest in resilience and future-proof the industry
- Examining the affordability and accessibility concerns across the sector
- IT Operations for Innovation: strategies and best practices for optimising IT operations within the banking sector to foster innovation.
- Collaboration and Continuous Delivery: collaboration between development and operations teams in breaking down silos, accelerating software delivery, and improving overall agility.
- Resilient Evolution: proactively adapting to evolving technology landscapes while ensuring the resilience and stability of critical systems.
- Innovation through Strategic Leadership: Identifying and nurturing innovative ideas and leveraging leadership to inspire and drive a culture of continuous improvement.
- Enhancing Customer Experience: Utilising digital tools and implementing personalised services and solutions to meet evolving customer needs.
- Building a Future-Ready Workforce: Creating an adaptive and agile workforce through continuous learning and developing skills and competencies required for the future of finance.
- Strategic Engagement: Effective customer engagement strategies that foster long-term relationships.
- Digital Development: How companies are embracing digital tools and technology to enhance service offerings and streamline customer interactions.
- Modernising Systems: Building modern platforms and systems to eliminate legacy technology, enhance customer experience and facilitate seamless integration of new programs, and tools.
- Frameworks for Measurement: Explore industry-standard frameworks to effectively measure sustainability efforts, allowing for accurate assessment and benchmarking against goals
- Analysing Impact: Learn strategies for in-depth analysis of sustainability initiatives, enabling organisations to identify areas of improvement and optimise resource allocation
- Acting Where It Matters: Understand how to translate analysis into tangible action, prioritising efforts to maximise impact in key areas of sustainability leadership
- Strengthening Security: Implementing advanced strategies to protect customer data and financial systems.
- Financial Crime Detection Innovations: Utilising AI and machine learning to detect and prevent financial crime in real-time, ensuring the safety of customer assets.
- Customer Trust and Impacts: Analysing the impact of financial crime on customer confidence and developing strategies to maintain trust in financial services.
- Cashless Convenience: Explore the surge in digital payments, led by popular platforms like PayNow and e-wallets, reshaping everyday transactions for consumers and businesses alike
- Empowering Consumer Finance: Discover the rise of Buy Now Pay Later (BNPL) services, their appeal to millennials, and the regulatory efforts aimed at ensuring responsible lending practices and consumer protection
- Borderless Transactions: Unveil the integration of real-time payment systems like PayNow with regional counterparts, enabling seamless cross-border transactions and enhancing convenience for residents and businesses across borders
Navigating FSI Technology Transformation: AI, Responsible Tech, and Talent Strategies
- AI in Modernisation: FSI leaders discuss the pivotal role of AI in modernisation strategies
- Responsible Tech for Customer Experience: How companies are embracing digital tools and technology to enhance service offerings and streamline customer interactions.
- Addressing Talent Shortages: Share strategies for addressing talent shortages in the industry, including upskilling initiatives, talent acquisition tactics, and fostering a culture of innovation to attract top talent
- Strategic Partnerships: Maximising global impact by collaborating with organisations such as the Asian Development Bank.
- Innovative Approaches: Ensuring success and sustainability of projects focused on climate change, water security, inequality, and poverty through creative strategies.
- Driving Change: Leveraging partnerships to develop innovative financial tools and technologies for impactful global change.
- Building Cyber Resilience: Identifying and mitigating potential cyber threats in a rapidly evolving digital landscape and developing robust contingency plans for business continuity.
- Regulatory Compliance in the Digital Age: Understanding evolving cybersecurity regulations, implementing effective compliance frameworks, and leveraging technology to streamline processes and reduce costs.
- Measuring Success: Key challenges and solutions in enhancing digital security and resilience within financial services.
- Recovery Readiness: Implementing robust contingency plans to swiftly recover from attacks and disruptions, ensuring minimal downtime and maximum operational continuity
- Tech Architecture Review: Assessing and upgrading your tech architecture to enhance organisational resilience, mitigating vulnerabilities and bolstering defense mechanisms against future threats
- Importance of Preparedness: Understanding the criticality of proactive measures in safeguarding your organisation's stability and reputation, emphasising the necessity of resilience in today's dynamic business landscape
- Decoding Customer Dissatisfaction: underlying reasons behind the decline in customer satisfaction within the banking sector and pinpointing the major areas of discontent.
- Revolutionising Customer Experience: strategies and technologies to elevate the banking experience.
- Future-Proofing Banking: how banks can anticipate and adapt to evolving customer expectations through continuous innovation, agile practices and a steadfast commitment to a customer-first mindset.
- Frameworks for Measurement: Explore industry-standard frameworks to effectively measure sustainability efforts, allowing for accurate assessment and benchmarking against goals
- Analysing Impact: Learn strategies for in-depth analysis of sustainability initiatives, enabling organisations to identify areas of improvement and optimise resource allocation
- Acting Where It Matters: Understand how to translate analysis into tangible action, prioritising efforts to maximise impact in key areas of sustainability leadership
- Fusion of Technology and Personalisation: how banks can leverage advanced digital technologies to enhance customer experiences while maintaining a personalised touch.
- Utilising Technology to Understand Customers: how artificial intelligence, machine learning, and data analytics can help banks understand customer preferences, anticipate needs and provide tailored solutions
- Security Measures in the Digital Era: the evolving landscape of risk and threats in the banking sector and how organisations can implement robust safety protocols without compromising experience
- Mastering organisation-wide security initiatives such as risk management, penetration testing, application security and DevSecOps to drive business value
- Collaborating and influencing your leadership team to enhance cyber resilience within the FSI
- Navigating the evolving threat landscape by embarking on invincible cyber security risk management
- Seamless Payment Systems: Designing and implementing frictionless payment systems that exceed customer expectations and foster operational efficiency.
- Global Integration of Real-Time Payments: The impact and benefits of integrating real-time payment systems like PayNow with international counterparts to facilitate effortless transactions and global business capabilities.
- Customer Experience: How advancements in payment technologies not only streamline transactions but also elevate customer experience through enhanced convenience, security, and accessibility.
- Data Driven Decisions: innovative approaches to data management, including data insights, machine learning and predictive analytics
- AI Applications: how artificial intelligence is reshaping traditional financial functions, from risk assessment and fraud detection to customer experiences
- Challenges to Innovation: potential challenges and ethical considerations associated with the widespread adoption of transformative tools and technologies
Please note that delegate attendance is complimentary for the financial services industry only.
Paid tickets are available for service providers to the industry (e.g., solution providers to the banking, insurance & wealth management industry) at the discretion of FST Media. For more information on vendor fees, please contact fsisales@fst.net.au or +61 2 8484 0918.
FST Media reserves the right to decline registration and entry to the event.
By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a Financial Services organisation.
Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.
FST Media will make every effort to ensure that the event and the program will take place as advised. FST Media reserves the right to delete or alter items in the program and will not take financial responsibility for changes that are the result of events beyond its control, including travel and/or accommodation.
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