Financial Services News

Nirmal Khanderia has been promoted to Head of Asia-Pacific Corporate Sales at Bank of America Merrill Lynch. Khanderia joined the bank in 2011 as the Head of India Sales and was previously Head of India Global Transaction services. Neil Harvey...

Predictions that the CMO will encroach on the CIO’s role in IT decision making will not apply to financial services, according to a Gartner analyst. By 2017, Gartner predicts that most organisations’ CMO may have a bigger IT budget than...

Confronting the Asia Pacific banking skills shortage head-on, Standard Chartered has announced a second year of its successful Mobile Ventures Fellowship (MoVe) programme. As reported in November, IDC Vice President, Sandra Ng, said “in Asia-Pacific, especially the Asia context, the...

Citibank’s aggressive strategy to roll out its new ATM technology, Citibank Express, through Asia and to the rest of the world will give it a significant advantage according to Ovum. The bank’s strategy to create a new customer experience will...

Claudio de Sanctis has been appointed Managing Director and Market Area Head, Southeast Asia for private banking Asia Pacific at Credit Suisse. Most recently de Sanctis was the Managing Director and Market Head for Iberia and Nordics at UBS Wealth...

The FST Media team has collated the top tips from analysts, experts and industry on what you can expect from technology in 2013. Customer engagement critical – Customers throughout Asia will be increasingly willing to move banks this year (East...

In a bid to capture the mindshare of children through entertainment, OCBC has introduced a world-first initiative into one of its bank branches. The bank has launched an interactive floor projection game for children at its Ang Mo Kio Central...

Doug Caldwell has been appointed as the Chief Risk Officer of insurance/ IM EurAsia at ING Insurance. In the role Caldwell will be responsible for all operational and business-related aspects of risk management. He joined ING in 1999 and was...

Striking further into Asia, Citi has introduced its global securities lending services platform to Malaysia for the first time. Despite the challenges that remain for global organisations in building services for regional customers in Asia Pacific, Citi has pushed aggressively...

Struggling insurance companies in Asia Pacific will continue to face tough times in 2013, according to analyst firm, Ovum. However, investing in technology can reduce the impact of a difficult market by driving down costs and improving productivity. Barry Rabkin,...

Despite the major Hong Kong banks accelerating NFC investment, an analyst has cautioned that challenges remain before contactless payments can rival credit cards for profitability. Hang Seng bank announced last week it is developing an NFC payments service in collaboration...

Standard Chartered has unveiled a new high-security credit/ debit card for customers in Singapore. The card was developed in a bid to make mandatory measures in the country more customer-friendly. The cards behave as normal credit cards, but have a...

The pressures of High Frequency Trading (HFT) and regulation will put strain on financial services technology in 2013 and beyond, according to one of the region’s dominant clearing organisations. With regional centres such as Singapore and Hong Kong implementing central...

‘Banking the unbanked’ is a key opportunity for banks in emerging Asia, especially as Myanmar re-emerges as an open market. However, experts warn that acquiring these customers will be a challenge as telecommunications companies move into financial services. “The unbanked...

Imminent new security laws for banks have been welcomed by analysts and industry spokespeople as Singaporeans continue to engage in risky behaviour. However, the laws will help protect customers only from a technology point of view. How banks educate customers...