Financial Services News

Financial Services News

  • FST Media
  • 30 June 2020
June saw a number of high-profile appointments and departures across the financial services sector, with noteworthy additions to Suncorp, NAB and MLC Life. Appointments Suncorp has appointed Adam Bennett to the position of Chief Information Officer. Bennett formerly served as Chief Information Officer for CBA’s...
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  • FST Media
  • 25 June 2020
Email compromise scams cost Australian businesses $132 million last year, with banks urged to take a more diligent approach in preventing the transfer of funds to fraudsters. The Australian Competition and Consumer Commission’s (ACCC) annual Targeting scams report revealed $634 million in...
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  • FST Media
  • 23 June 2020
The Australian Securities Exchange’s (ASX) blockchain-backed CHESS upgrade will feature a new API access point, giving developers and fintechs a direct plug-in point for a range of innovative ‘micro services’. In a ‘fact sheet’ update to stakeholders on its new,...
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  • FST Media
  • 22 June 2020
Australia’s peak banking services body, the ABA, has joined business and real estate authorities in calling on governments to permanently legislate the use of e-signature and e-document services introduced at the height of Australia’s initial Covid outbreak.   Lenders from...
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  • Nanda Lakhwani
  • 19 June 2020
“Empathy is a critical part of what we do to support New Zealanders, most notably at claim time. We work to prioritise good customer outcomes, understand customer vulnerability, and seek customer feedback to make changes to the way we do...
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  • FST Media
  • 16 June 2020
A slew of challenger banks has swept Australia’s top rankings in a recent global banking survey, with Heritage, Bank Australia, and Newcastle Permanent rated as customers’ three favourite local banks. Forbes’ World’s Best Banks 2020 survey, the second such poll...
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  • FST Media
  • 15 June 2020
Queensland financial services giant Suncorp has appointed Adam Bennett, a former CBA tech chief, as its next chief information officer. Bennett assumes the role from erstwhile CIO Sarah Harland, who left Suncorp in March after four years in the role. Himself a...
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  • FST Media
  • 15 June 2020
Microsoft has secured a new five-year deal with business banking heavyweight NAB to co-design, develop, and invest in the bank’s new multi-cloud tech stack, with a reported “1,000 apps in a 1,000 days” to be migrated to the new Azure-backed...
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  • FST Media
  • 10 June 2020
The Reserve Bank of Australia (RBA) has called upon industry to help it build a data safe house to boost resilience in the event of data loss or corruption incidents.   The RBA will invest up to $1 million to...
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  • FST Media
  • 10 June 2020
Beazley, a specialist insurer, has reported a 25 per cent spike in ransomware attacks between Q1 2020 and Q4 last year, with financial services and healthcare organisations once again bearing the brunt of attacks.    The figures were recorded by...
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  • FST Media
  • 8 June 2020
Life insurance giant TAL has launched a dedicated digital content hub for its advisory team, including ‘white-label’ resources for client communications and tools to support remote working.   Rolled out in response to Covid lockdowns, the online portal provides support around five...
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  • FST Media
  • 3 June 2020
The Commonwealth Bank has released a new acceptable use policy for its web-based NetBank service and CommBank app in an effort to stamp out a disturbing trend of “technology-facilitated abuse” identified among some of its customers.   Customers found to...
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  • FST Media
  • 2 June 2020
New Zealand’s TSB Bank has launched a new “virtual” banking portal, giving a digital make-over to some of the last vestiges of its in-branch-only experience. The new online portal has, first and foremost, streamlined the account opening process. Prospective customers...
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  • FST Media
  • 27 May 2020
Three months on from the shock announcement of CBA veteran Pete Steel’s departure, Australia’s biggest bank has looked abroad to fill the gaping hole of his loss, appointing Danske Bank’s Fredrik Lindstrom as its next digital chief. Lindstrom has been...
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  • Nanda Lakhwani
  • 27 May 2020
Enabling ‘write access’ for third parties through the Mandated Payments Service (MPS), a core capability of the New Payments Platform, could spark a flurry of innovation in payments services from fintechs and paytech developers, a submission from the NPPA has...
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