Financial Services News

Financial Services News

  • FST Media
  • 9 March 2022
Like many FSIs in the throes of an enterprise-wide digital transformation program, AIA Australia has embraced an ‘agile tribe’ development model – utilising small, multidisciplinary and autonomous ‘squads’ working on a singular goal with whole-of-enterprise implications. The insurer has, however,...
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  • FST Media
  • 9 March 2022
Nicole Buisson, chief customer officer at Open, one of Australia’s leading digital-only insurers and insurtech developers, has called on established insurers to further their investment in and development of APIs, enabling their products to be seamlessly embedded in partner organisations...
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  • FST Media
  • 9 March 2022
While the banking sector has been at the leading edge of enterprise digitalisation, fellow travellers in insurance still have considerable room to expand their digital transformation horizons. Still battling legacy overhang, particularly in efforts to break free of the mainframe...
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  • FST Media
  • 3 March 2022
Resolution Life has embraced ‘low’ or ‘no code’ automation to fast track the rollout of its business-critical customer adviser and staff portals, helping to accelerate the life insurer’s separation from AMP’s legacy systems, according to chief technology officer Peter Histon....
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  • FST Media
  • 23 February 2022
The Insurance Council of Australia (ICA), the peak body for the general insurance sector, has called on the next Federal Government to establish a whole-of-government cyber risk-sharing forum, enabling government stakeholders, the insurance sector and the tech industry to collaborate...
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  • FST Media
  • 23 February 2022
Westpac will upgrade around 100,000 terminals across its merchant network, replacing legacy EFTPOS 1 and Presto fleets with the new ‘EFTPOS Now’ smart terminals. The “next generation” terminals will offer Westpac’s business clients a number of new features, including an...
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  • FST Media
  • 23 February 2022
Nearly four out of five (78 per cent) financial services institutions in Australia have adopted some form of robotic process automation (RPA) technology, well ahead of FSI counterparts across the APAC region. Australia “leads the way” in RPA adoption among...
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  • FST Media
  • 23 February 2022
Bankwest has announced it will move its business customers to products and services hosted by its parent company, The Commonwealth Bank of Australia (CBA), with the Perth-headquartered bank shifting its focus onto its more dominant retail arm. Business products and...
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  • FST Media
  • 23 February 2022
The National Australia Bank (NAB) is set to recruit a total of 500 tech specialist interns this year, announcing a new recruitment drive under its Technology Internship Program as part of a wider push to fill upwards of 1,500 technology...
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  • FST Media
  • 22 February 2022
The Australian Payments Network (AusPayNet) has opened a new membership category for payments software developers, confirming Paypa Plane as the first member of its Payment Services Provider (PSP) group. The PSP member category adds a fourth to the original three...
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  • FST Media
  • 9 February 2022
Only one in three cross-border payments are processed and delivered by ‘beneficiary banks’ to customers within the expected five-minute timeframe, with processing times within some institutions blowing out to multiple days, data from global payments initiative SWIFT gpi has revealed....
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  • FST Media
  • 9 February 2022
eftpos has certified GPayments’ ActiveServer solution as a ‘Secure’ service, enabling it to make eftpos’s two-factor authentication security service available to local merchants, gateways and acquirers, including several major Australian retailers. With the 3D Secure certification, eftpos opens its “security...
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  • FST Media
  • 9 February 2022
Kiwibank has recruited US-based payments SaaS developer ACI Worldwide to provide and run its Azure cloud-based ‘Payment Hub’, with the bank moving to expedite a real-time payments capability. Hailing it a “landmark” agreement, the state-owned Kiwibank said the adoption of...
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  • FST Media
  • 9 February 2022
ANZ appoints its first-ever CTO; Great Southern Bank nabs former CommBank/CFS CIO; and Westpac reshuffles exec team in cost-cutting drive, re-homing Customer Services and Technology function. – ANZ has promoted Tim Hogarth to become the bank’s first Chief Technology Officer....
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  • FST Media
  • 8 February 2022
Westpac has deepened its longstanding partnership with Microsoft, securing a new hybrid multi-cloud deal as part of a five-year strategic partnership with the Azure cloud provider. As part of the deal, the bank said it will move to better leverage...
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