The Future of Customer Engagement in the Digital Age – Whats Next?

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FST Media and Pitney Bowes Software hosted an exclusive mini event luncheon with Heads of Digital, Online, Social Media, Customer Experience and Strategy from Australia’s leading banks and insurance companies to discuss trends and emerging technology in customer centricity. The discussion was chaired by Michael de Koning, Director Financial Services, Insurance & Telecommunications, Pitney Bowes Software.