Who’s Who Interviews

FST Media: What are your priorities for the next 12 to 18 months? Poedjirahardjo: In 2009, CIMB Niaga started its journey on building the bank’s branchless banking proposition. It has since been fulfilling its mission by making banking more accessible to...

FST Media: What are your priorities for the next 12 to 18 months? Crespin: We are focused on exploiting the capabilities and data assets that have been invested and accumulated over the years. We have acquired leading capabilities in various...

As part of the final edition of FST Media’s Asia newsletter for 2013, the team of journalists compiled the “Top 10” list of the most widely-read interviews from the popular Who’s Who weekly interviews.   Based on the highest click...

FST Media: What are your priorities for the next 12 to 18 months? Jaya: As a micro banking player in the market, we focus year by year on how we can grow our business. The tight competition in the market...

FST Media: What are your IT priorities for the next 12 to 18 months? Shew: When I joined RHB Insurance, the legacy systems were too old to support today’s business growth rate.  The business decision is to change the legacy...

Sainsbury: What are your priorities for the next 12-18 months? Khor: Transaction banking in its current form is experiencing unparalleled growth in Malaysia. Coupled with direct banking via alternate channels, it has seen the migration of branch-based transactions to electronic...

Sainsbury: What are your priorities for the next 12 to 18 months? Seth: We are on an overall transformation journey for our channels. We are looking at enhancing the value of what the customer derives from each and every interaction...

Sainsbury: What are your priorities for the next 12-18 months? Lee: The concept of data management is relatively new in a lot of financial institutions.  Bank of China (Hong Kong) is one of the visionary banks that has set up...

Sainsbury: What are your priorities for the next 12-18 months? Paredes: Citibank Vietnam initiated its consumer bank operation relatively recently. So far we have successfully launched credit cards, personal loans, deposits, Citigold as our premium integrated offering, insurance, referrals to...

Sainsbury: What are your priorities for the next 12 to 18 months? Ritchie: American Express continues to develop new products and services to enhance our value proposition to our customers.  In particular, we are investing in the digital arena including...

Sainsbury: What are your priorities for the next 12-18 months? Miyazawa: There is still huge potential market for e-money and a lot of room to grow in Japan. Although annual personal expenditure in Japan is 300 trillion yen, current e-money...

Sainsbury: What are your priorities for the next 12-18 months?   Teh-Tan: In the Philippines, Citi has the enviable position of being the largest foreign bank and the acknowledged leader in various segments – from wealth management to credit cards....

Sainsbury: What are your priorities for the next 12-18 months?   Harsono: Our main priority for the next 12 to 18 months in the marketing team is to ensure we continue on the brand journey to “Make Life Simple” as...

Sainsbury: What are your priorities for the next 12-18 months? Monaghan: My biggest priority is teamwork and execution. Year in year out it is always the same priority. Knowing what to do is intuitive in innovation. The challenge is always...

Sainsbury: What are your priorities for the next 12-18 months?   Korompis: Over the last five years, we have been able to shift our customer transaction from branch to e-channels. Today 65 per cent of customer transactions are from the...