Alex Homer was appointed TAL’s Chief Customer & Brand Officer in December 2018. In this role, Alex is focused on delivering exceptional experiences for TAL’s customers and partners and TAL’s broader contribution to community and sustainability. He leads TAL’s enterprise Customer Experience, Design, Health Services, Brand, Innovation, ESG and Corporate Affairs teams as well as life insurance comparator, Lifebroker. Alex also chairs TAL’s Community Foundation.
Prior to his current role, Alex has held various senior leadership positions at TAL since joining in 2014—including General Manager, Office of the CEO, General Manager, Lifebroker and General Manager, Consumer, Comparison & Alliances.
Previously, Alex was Head of Strategy and a member of the executive team at Lloyds International, the Australian subsidiary of Lloyds Banking Group, following roles across wealth management, retail and business banking with the Group in the UK, Europe and the Middle East.
Alex holds a BA (Hons), Business and Economics from Nottingham Trent University and completed the Harvard Business School Program for Leadership Development.