Step into The Future of Financial Services, Sydney 2024 – where innovation meets inspiration in the heart of Australia’s banking and financial landscape. As the unrivalled flagship event and a powerhouse in the Southern Hemisphere, we’re your go-to hub for the latest tech trends and financial innovations. For almost two decades, FST Media’s forum has brought together an exciting crowd of technology, digital, and business leaders from banks, insurers, fintechs, and wealth managers nationwide and worldwide. Join 1,000+ financial services trailblazers, and 80+ speakers and connect with 60+ cutting-edge technology solution providers, witness the industry’s rising stars, and unite with leading futurists, strategists, and influencers.
Last year we explored topics such as rebooting the home lending paradigm, unleashing Generative AI in finance, and discovered innovative ways to build operational excellence as a competitive advantage. These topics illuminate the path to operational prowess through zero-touch operations, leveraging the synergy of AI and hyper-automation to gain a strategic edge in the competitive landscape of finance.
In this year’s edition, Future of Financial Services, Sydney 2024 will explore key themes such as identifying macro-trends that continue to shape the future of technological advancements and harnessing the ability to swiftly pivot these technologies, cultures, and team structure as required aka composability. These topics will cover the whole landscape from the revolutionary shift in payments, and regulatory amendments to promoting agility at scale within financial institutions.
Director of Policy & Governance @ UTS Human Technology Institute
Australian Government’s AI Expert Group | NSW AI Review Committee et al.
CIO, CISO, Board Advisor, NED and Author
Head of Automation & Digitisation - Artificial Intelligence, Robotic and Digital Channel Experiences
Westpac
Stay tuned for further speaker announcements...
- Visionary Leadership: Explore case studies showcasing the importance of visionary leadership in guiding teams through rapid change, emphasising the role of vision, purpose, and values in aligning organisational efforts
- Agile Adaptation Strategies: Learn from real-world examples of agile adaptation strategies employed by leading financial institutions to swiftly respond to market dynamics, regulatory changes, and technological advancements
- Cultivating Resilient Cultures: Examine how organisational cultures play a pivotal role in shaping responses to rapid change, with a focus on fostering resilience, innovation, and collaboration within FSI and educational settings
- Innovation through Strategic Leadership: Identifying and nurturing innovative ideas and leveraging leadership to inspire and drive a culture of continuous improvement.
- Enhancing Customer Experience: Utilising digital tools and implementing personalised services and solutions to meet evolving customer needs.
- Building a Future-Ready Workforce: Creating an adaptive and agile workforce through continuous learning and developing skills and competencies required for the future of finance.
- Frameworks for Measurement: Explore industry-standard frameworks to effectively measure sustainability efforts, allowing for accurate assessment and benchmarking against goals
- Analysing Impact: Learn strategies for in-depth analysis of sustainability initiatives, enabling organisations to identify areas of improvement and optimise resource allocation
- Acting Where It Matters: Understand how to translate analysis into tangible action, prioritising efforts to maximise impact in key areas of sustainability leadership
- Technology Driving Innovation: how emerging technologies are enabling the development of innovative products tailored to individual needs.
- Personalised Solutions: Discuss the benefits of customising products to align with individual preferences, financial situations, and long-term goals.
- Addressing Security and Regulatory Concerns: Examine the security, transparency, and regulatory implications of integrating cutting-edge technologies into existing products, services and systems, ensuring consumer protection and trust.
- Judo's Transformation Journey: From start-up to scaling personal relationships using data, insights, AI, and other platforms for seamless multi-channel engagement.
- Industry-Wide Digital Innovation: Insights on how digital innovation, in partnership with Thoughtworks, is advancing relationship banking in business and retail segments.
- Emerging Trends & Tools: Technologies revolutionizing banking (AI, automated processing, data analytics), enhancing bankers' roles, and streamlining operations for improved efficiency and customer experience.
- Driving Interoperability: Explore Australia's pivotal role in enhancing cross-border payments through interoperable systems, fostering seamless transactions globally.
- Navigating Regulatory Frontiers: Delve into the legal and regulatory frameworks shaping the next phase of cross-border payments, ensuring compliance and efficiency.
- AI-Powered Security: Discover how AI is revolutionising fraud detection, safeguarding transactions in Australia's dynamic payment landscape.
- Regulatory Compliance: How can organisations balance fostering technological transformation and ensuring compliance with IT regulations?
- Adapting to Innovations: What can FSIs do to adapt their IT infrastructure to comply with regulatory standards and safeguard customer data without stifling innovation?
- Meeting Standards: What due diligence processes should financial institutions undertake to ensure that new tools and solutions comply with existing regulations and standards?
- Responsible Tech for Sustainability: Exploring the integration of responsible and green technology into sustainability initiatives, aligning business objectives with environmental and social impact goals.
- Addressing Talent Shortages: Share strategies for addressing talent shortages in the industry, including upskilling initiatives, talent acquisition tactics, and fostering a culture of innovation to attract top talent.
- Disrupting Payments: Unveil Australia's efforts in enhancing infrastructure resilience, implementing government-led reforms, and collaborating on global standardisation to drive efficiency and transparency in cross-border transactions.
- Recovery Readiness: Implementing robust contingency plans to swiftly recover from attacks and disruptions, ensuring minimal downtime and maximum operational continuity
- Tech Architecture Review: Assessing and upgrading your tech architecture to enhance organisational resilience, mitigating vulnerabilities and bolstering defense mechanisms against future threats
- Importance of Preparedness: Understanding the criticality of proactive measures in safeguarding your organisation's stability and reputation, emphasising the necessity of resilience in today's dynamic business landscape
Streams Start
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| Stream B: Future of Data | ||
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- Enhancing Efficiency: Explore how AI-driven cloud architectures optimise resource allocation, streamline operations, and drive cost savings in financial services.
- Empowering Customer Engagement: Learn how AI-powered chatbots leverage natural language processing to deliver seamless customer service experiences, while cloud platforms enable data storage and integration for enhanced interactions.
- Accelerating Business Intelligence: Discover how AI-driven business intelligence in the cloud gathers market insights, analyses competitor data, and empowers financial decision-making through predictive analytics models.
- Integrating AI: Strategies for incorporating AI and machine learning into everyday operations.
- Driving Innovation: Leveraging AI and machine learning to foster innovation in the financial services sector.
- Successful Implementation: Characteristics of successful AI integration and case studies.
- Safety Testing Standards: Implementing mandatory guardrails for rigorous pre- and post-release testing to ensure the safety and reliability of AI products.
- Policy Insights from Europe: Drawing on learnings from Europe's AI policy development to inform the establishment of comprehensive regulatory frameworks.
- Global Harmonisation Efforts: Aligning Australia's AI regulations with international standards to foster consistency and collaboration in responsible AI adoption programs
- Data Driven Decisions: innovative approaches to data management, including data insights, machine learning and predictive analytics
- AI Applications: how artificial intelligence is reshaping traditional functions, from risk assessment and fraud detection to customer experiences
- Challenges to Innovation: potential challenges and ethical considerations associated with the widespread adoption of transformative tools and technologies such as AI
Streams Start
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| Stream D: AI Infrastructure and Insights | ||
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Platinum
Gold
Bronze Stand
Executive Roundtable
Who's Who Dinner
Lanyard
For sponsorship enquiries:
Brigitte Guerin
Commercial Director
T: +61 417 678 632
For event and marketing enquiries:
Jessica Cozanitis
Marketing Executive
T: +61 401 422 928
Register
Please note that delegate attendance is complimentary for the financial services industry only.
Paid tickets are available for service providers to the industry (e.g., solution providers to the banking, insurance & wealth management industry) at the discretion of FST Media. For more information on vendor fees, please contact fsisales@fst.net.au or +61 2 8484 0918.
FST Media reserves the right to decline registration and entry to the event.
By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a Financial Services organisation.
Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.
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