Chris is the Head of Customer Value Streams for Bendigo & Adelaide bank. In this role, Chris has focused accelerating Bendigo’s Digital Transformation by targeting opportunities to deliver specific customer outcomes. Chris has also focused significantly on Bendigo’s ways-of-working, moving from a Programme delivery to a Product mindset.
Previously Chris was a Digital Director at Westpac, where he led the enhancement of personalisation capability enabling the bank to respond in real time to customer signals across their digital channels generating a step-change in business performance
Next Appearance
Banking Summit, Sydney 2024
Breakdown
Speakers
Miranda Ratajski
Westpac
Stevie-Ann Dovico
Beyond Bank
Peita Piper
Avenue Bank
May Lam
Australian Payments Plus
Tal Bergman
Zip Co
Alan Huse
ANZ
Highlights
Addressing the Digital Divide: Bridging Gaps for Improved Accessibility
Panel Discussion: Banking Brilliance: Navigating Transformation and Fostering Excellence in the Financial Frontier
Panel Discussion: Banking Beyond Boundaries: Unleashing AI, Data and Innovation for a Future-Ready Financial Landscape
Panel Discussion: Beyond Transactions: Crafting a Seamless Symphony of Customer Engagement, Wellbeing, and Experience
Navigating the Future of Banking through Data and AI Integration
To participate as a speaker:
Stella Spackman
Senior Conference Producer
T: +61 433 732 794
To participate as a speaker:
Aron Kunaseelan
Chief Operating Officer
T: +61 423 631 461
To participate as a speaker:
Jasmine Haw Alverez
Conference Producer
T: +61 2 8484 0918