FST Media’s Banking Summit, Sydney 2024 will dive into the insights of the industry with a series of keynote presentations, on-stage interviews, panel discussions, and robust peer-to-peer roundtable sessions. This forum will gather over 15 speakers, 10 technology vendors, and 160 senior banking delegates to discover the next era of banking.
The theme for this year is “Revolutionising Banking,” where our speakers are to delve into Customer Experience, Data Technology, and Innovation intersect in the banking industry. Our conference program is designed to discuss the evolution of banking and how organisations can ensure they are at the forefront of digital, data and technology transformation. Join industry experts as they share invaluable lessons and insights on themes, including:
- Utilising Technology to Understand Customers: how artificial intelligence, machine learning, and data analytics can help banks understand customer preferences, anticipate needs and provide tailored solutions
- Resilient Evolution: proactively adapting to evolving technology landscapes while ensuring the resilience and stability of critical banking systems.
- Customer-Centric Strategies: building and maintaining trust in an era where customer loyalty is increasingly influenced by digital experiences.
- Data Driven Decisions: innovative approaches to data management, including data insights, machine learning and predictive analytics
- Meeting and Predicting Customer Needs: using technology, data and strategies to meet the ever changing and evolving needs of customers, improving experiences and ensuring accessibility.
FST Media’s Banking Summit, Sydney 2024 will be the gateway to the future of banking, digital transformation, and customer-centric excellence. Connect with industry leaders and gain insights that will shape the banking landscape.
- Inclusive Design Principles: inclusive design principles that should be included in the development of digital banking platforms to ensure accessibility for users with diverse abilities and needs
- Implementation Challenges: overcoming challenges associated with implementing, accessing and using digital banking services
- Bridging Accessibility Gaps: strategies employed by banks that bridge these gaps
- Seamless Transformation: challenges and solutions in implementing large-scale transformations within the banking industry
- Digital Services and Channels: how banks are navigating the digital landscape to enhance customer experiences
- Customer-Centric Strategies: building and maintaining trust in an era where customer loyalty is increasingly influenced by digital experiences
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
- Data Driven Decisions: innovative approaches to data management, including data insights, machine learning and predictive analytics
- AI Applications: how artificial intelligence is reshaping traditional banking functions, from risk assessment and fraud detection to customer experiences
- Challenges to Innovation: potential challenges and ethical considerations associated with the widespread adoption of transformative tools and technologies such as AI
- How innovations in payments, such as those facilitated by PayTo and PayID, are enhancing security measures while providing customers with more convenient and efficient payment options.
- How initiatives like PayTo and PayID are fostering collaboration and creating a more interconnected payments ecosystem.
- Elevating Customer Experience: strategies and processes to create seamless, user-friendly interfaces and banking processes that work to improve the customer experience.
- Customer Wellbeing: how banks are leveraging cutting-edge technologies like AI and machine learning to proactively protect customers from the emotional, financial and potential long-term consequences of fraud.
- Meeting and Predicting Customer Needs: utilising technology, data and strategies to meet the ever changing and evolving needs of customers, improving experiences and ensuring accessibility.
- Data Driven Decisions: how the integration of data and AI is informing, enhancing and reshaping decision-making processes in the banking industry.
- Everyday Insights: the role of data analytics in providing insights into customer behaviour, market trends, and risk management.
- Risk and Compliance: challenges and opportunities associated with using AI to enhance risk management and regulatory compliance in banking.
Diamond Lead
Platinum
Gold
Please note that delegate attendance is complimentary for the financial services industry only.
Paid tickets are available for service providers to the industry (e.g., solution providers to the banking, insurance & wealth management industry) at the discretion of FST Media. For more information on vendor fees, please contact fsisales@fst.net.au or +61 2 8484 0918.
FST Media reserves the right to decline registration and entry to the event.
By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a Financial Services organisation.
Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.
FST Media will make every effort to ensure that the event and the program will take place as advised. FST Media reserves the right to delete or alter items in the program and will not take financial responsibility for changes that are the result of events beyond its control, including travel and/or accommodation.
FST Media Terms & Conditions and Privacy Policy
By registering for this event you are agreeing to our privacy policy, you consent to the following:
- The use of your personal information for the purposes of providing direct marketing material to you; and
- The disclosure of your personal information to our event partners
- Clause 3 of our Privacy Policy contains further information regarding how we may use your information to provide direct marketing material to you, and how you may opt out of any further material
