Darren Whitelaw

Darren Whitelaw

Chief Customer Officer
Service Victoria
Appearing at
FST Government Panel on stage
3 November 2022
  • National Convention Centre Canberra
While the COVID-19 pandemic and persisting ramifications of the bushfires forced the Australian Government to deliver a swift pivot to digital for citizens to access information, support and solutions about their lives and livelihoods, it was an opportunity to see...
FST Gov Australia 2021
11 November - 12 November 2021
  • Virtual Conference
The front face eGovernment was on full display during Australia’s ‘year of crises’, as citizens in lockdown reflexively sought out digital services for information, support, and solutions to maintain lives and livelihoods. While the Australian Government did, in large part,...