Dianne Shay

Dianne Shay is Head of Payments Industry at NAB and a director of Australian Payments Network. Dianne brings over 30 years of experience in financial services and is recognised as a champion of innovation that delivers value to customers and benefits both consumers and businesses. Dianne is widely acknowledged as a driver of change in the Australian payments industry. Her contributions include work on initiatives such as the New Payments Platform (NPP), PayTo, digital identity, safer payments, and the future of payments frameworks.