James is responsible for strategic digital transformation with emerging technologies and uses his extensive digital expertise to help organisations visualise a holistic view of CX across Marketing, Sales, and Service. With over 15 years of solid hands-on consulting experience within the CX space across four continents, James is passionate about customer experience and innovative solutions, and takes pride in having worked on some of the largest Fortune 500’s CTI deployments.
To participate as a speaker:
Brittini Raygo
Senior Conference Producer
T: +61 02 8484 0945
To participate as a speaker:
Stella Spackman
Senior Conference Producer
T: +61 433 732 794
To participate as a speaker:
Aron Kunaseelan
Chief Operating Officer
T: +61 423 631 461