Ken MacDonald

Ken MacDonald

Public Sector Lead
Smart Communications

Ken MacDonald is the Public Sector Lead for Smart Communications in the ANZ region. Based in Canberra, Ken has spent over a decade helping federal and state government departments improve their business processes and operate more efficiently.

Ken has been an integral part of multiple Digital Transformation initiatives for both small and large government agencies across the public sector. Most recently, Ken was an integral part of the team that led the engagement for Smart Communications’ IRAP assessment against the PROTECTED classification.

Appearing at
FST Gov Australia 2021
3 November 2022
  • National Convention Centre Canberra
While the COVID-19 pandemic and persisting ramifications of the Victoria bushfires forced the Australian Government to deliver a swift pivot to digital for citizens to access information, support and solutions about their lives and livelihoods, it was an opportunity to...
FST Gov Australia 2021
11 November - 12 November 2021
  • Virtual Conference
The front face eGovernment was on full display during Australia’s ‘year of crises’, as citizens in lockdown reflexively sought out digital services for information, support, and solutions to maintain lives and livelihoods. While the Australian Government did, in large part,...