Neil Gardner

Neil Gardner

Regional Chief Customer Officer
Generali Asia

Neil Gardner is responsible for all aspects of the customer life cycle, including Customer Insight, Brand and Engagement, Digital Distribution and Analytics, as well as Operations in order to integrate the End to End customer experience.

Neil has over 25 years of extensive experience in Retail Banking and Personal Insurance industries especially in customer centric roles, having worked with AIG, Citibank, and General Electric in Asia. His career has a focus on a broad range of Marketing and Customer Experience roles with significant experience in Direct Marketing.

Neil started his career in the UK in the Retail Consumer Finance industry; and holds a Mathematics and Computer Science degree from De Montfort University in the UK.

Appearing at
Future of Financial Services Melbourne speaker in 2022
16 August 2022
  • Suntec Singapore Convention & Exhibition Centre
FST Media has a proud history of bringing the industry’s thought leaders together to help shape the future of financial services throughout Asia, in 2022 we’re delighted to reconnect with leaders throughout the region to define the Future of Financial...
Insurance Summit
26 October 2021
  • Virtual Conference
Building Resilience and Thriving in Change The revered annual Insurance Summit, Sydney is coming to you in October. This year, the summit will be exploring the impacts of the innovation strategies (Covid-19 pivots) that were implemented over the course of...