Raghavendra Bhat

Raghavendra Bhat

GM of Digital Channels

As the GM of Digital Channels at ANZ’s, Raghu is responsible for the groups digital channels serving over 5 million customers everyday.

In this role, I lead the banks Digital Portfolio & Platform engineering group. This includes our digital channels like Mobile Banking (ANZ App), Internet Banking, ANZ.COM, ATMs, Cash Solutions, Customer Authentication & Identity management and the tools that ANZ’s bankers use to serve our customers everyday.

In this role, I have the rare privilege and opportunity to shape our vision and strategy for our human-centered design, business strategy, and engineering to continually challenge and improve our in-person and Customer self-service Digital Experiences at ANZ Consumer Retail and Commercial bank;

Appearing at
FST Gov Victoria
5 October - 6 October 2021
  • Virtual Conference
Simplification, Automation & Digitalisation The next decade will bring forth not only an evolution but also a revolution for Australia’s financial institutions. The most successful organisations will be those that can buttress their tech infrastructure to withstand the pressures of...