Sami Yalavac

Sami Yalavac

Chief Information Officer, Australia and New Zealand

As Chief Information Officer, Sami is responsible for delivering high-quality, reliable and performance-enhancing technology services across Bupa.

Having joined Bupa more than 14 years ago, Sami has held a number of technical and senior leadership roles across various Information Services teams, where he has driven significant performance and service improvements for the business, our customers and our people.

Since becoming CIO in February 2016, Sami has led the transformation of Information Services to become more customer-focused, agile, collaborative and efficient, which has improved the colleague and customer experience as reflected by significant improvements in employee and colleague Net Promoter Scores.   Sami was recently recognised externally for his track record as a transformational leader making a significant business impact, when he was placed in Australia in the top 50 CIO (#3 in 2017 and #15 in 2020), as judged by CIO50.

In addition to more than 30 years of information technology experience at a variety of industries spanning multiple continents, Sami’s qualifications include a Bachelor of Computer Engineering, a Master of Business Administration and a Master of Quality Management.

Appearing at
Feature Image-Speaker Onstage
2 March - 3 March 2021
  • Virtual Conference
FST Media’s flagship Insurance conference, the Future of Insurance, Sydney has established itself as a key tech-conference in the APAC region. Themed “Building Continuity & Resiliency for the Insurance Industry”, this year’s conference will focus on the industry’s resiliency and...
Future of Insurance Sydney
5 March 2020
  • Hilton Sydney
The Future of Insurance, Sydney will bring together the industry’s leading insurers to discuss the latest developments in digital ecosystems, data analytics, automation, IT infrastructure, customer experience and risk and compliance. Network with over 500 of your industry peers including...
Future of Security
4 April 2019
  • Crown Towers Melbourne
The Future of Security 2019 — Melbourne’s largest security event will unveil cutting-edge security insights and innovations for the financial services industry.