2nd Annual

Future of Singapore Government Summit 2024

The Only Singapore Public Sector Forum Enabling Collaborative Insight Generation
26 September 2024 8:00 am - 5:00 pm
Suntec Convention & Exhibition Centre
About the Event

Building on the inaugural success of 2023’s edition, FSTGov Future of Singapore Government Summit 2024 returns to Singapore with a renewed focus on bringing its public sector leaders together to explore ICT innovation, sector collaboration and strategies for the ever-changing digital landscape.

FSTGov Future of Singapore Government Summit 2024 is shaping Singapore’s ICT future through collaborative information sharing and allows public sector officials to engage with speakers on and off the stage through our uniquely structured program, which boasts innovative peer-to-peer intimate discussion circles in between presentations and panels.

Coinciding with a new set of priorities for Singapore in the delivery of technology underpinning Digital Government, this subsequent forum gathers transformative technology, cyber and data leaders to generate actionable learnings encompassing:

  • Prioritising the design of useful and impactful digital tools
  • Ensuring a balance between cyber security, citizen trust and embracing new technologies
  • Using AI and IOTs to access digital information, especially in areas like Transport and Health
  • Data utilisation, quality and information security
  • Collaboration and information-sharing networks and systems across Government
  • How Singapore compares with other countries in terms of the adoption and quality of technology solutions
  • Using framework as a catalyst to realise strategic programs, strategies and initiatives
Speakers
Principal Assistant Secretary Strategic Technology and Applications Division
Ministry of Science, Technology and Innovation, Malaysia
Assistant Chief Executive Central Administration and Social, Government Digital Transformation
GovTech
Chief Technology Officer
Cybersecurity Malaysia
Chief Information Technology Officer
National University Singapore
Head RSAF Agile innovation Digital (RAiD), Chief Digitalisation Officer, Chief Data Officer
Republic of Singapore Air Force
Group Director Resource, Tech and Transformation
Elections Department, Prime Minister's Office
Lead Product Designer
Open Government Products
Director, Cybersecurity Group
GovTech
Director Cyber Defence Group
Synapxe
Division Director Health Analytics
Ministry of Health
Chief Technology Officer for International Strategy
Open Government Products
Master of Ceremonies
(MC)
Regional Senior Strategic Advisor
Tungsten Automation
Agenda
  • Defining Singapore's Digital Vision and Strategic Priorities: Singapore's strategic vision for digital government transformation, ensuring it resonates with the nation's broader goals and the needs of its citizens.   
  • Leadership and Governance in Digital Transformation: The significance of leadership and governance in steering Singapore's digital initiatives, ensuring strategic alignment and integration across various sectors.   
  • Strategic Change Management and Digital Capability Building: How Singapore is navigating strategic change and enhancing digital capabilities within the public sector to foster effective digital transformation. 

Mobilising Digital: How Government Deploys Innovation to Address Legacy Challenges and Embrace Emerging ICT

  • Overcoming Workforce Inhibitors: Key strategies to develop digital skills and close workforce gaps.
  • Sustaining Strategic Momentum: How leaders can maintain progress and continuously improve critical digital projects.
  • Adapting to Digital Disruptions: Turning challenges into opportunities to advance digital transformation with resilience and agility.

Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

 

Each discussion features one of 12 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

 

This year's top themes span across Digital Leadership, Workforce Transformation & Development, IT Capabilities, Evolving Technology, Cyber Uplift, Advanced Data & Analytics, and more.

  • Collaboration in RAiD's DNA: The RSAF's innovation and digitalisation journey, leading to the RAiD start-up that counts collaboration as part of its DNA.
  • RAiD's Partnerships & Collaborations: RAiD's partnerships and collaborations with the industry, academia, public sector and foreign militaries, and the impact that each brings to innovation and digitalisation in the RSAF.
  • Lessons and Insights: The challenges and key success factors of partnerships and collaborations for the public sector.

Resilience in Action: Government’s Strategy Against Cyber Threats in the Digital Ecosystem  

  • Strategic Cyber Resilience: Insights into addressing evolving cyber threats with a robust framework and collaborative strategies.
  • Advancing Cybersecurity Maturity: Strategies for elevating cybersecurity practices through proactive planning and setting standards for future resilience.
  • Risk Awareness and Mitigation: Lessons on fostering cybersecurity awareness and implementing effective risk mitigation strategies.

 

  • Capturing User Feedback:Explore effective methods for gathering user input in digital public goods.
  • Integrating Feedback into Development: Discuss strategies for integrating user feedback into development processes.
  • Driving Innovation:Examine how continuous user feedback fosters ongoing innovation.
  • Electronic Voter Registry: Implementation, security measures, and benefits of transitioning to a digital voter registry.
  • System Development and Infrastructure: Development, testing, and support for digital election systems used by officials, voters, and poll workers.
  • Feedback and Data Utilisation: Collecting and analysing post-election feedback to continuously improve and refine digital election systems.

 

Exploring Data Innovation: Government’s Endeavor with Gen AI & Data Analytics  

  • Integrating AI in Government: Exploring ethical and efficient AI and data technology applications across public sectors to enhance services and operations.
  • Innovating Government Services: Highlighting successful examples of data utilisation and AI improving citizen engagement, service delivery, and operational efficiency.
  • Synergistic Collaboration for AI Innovation: Promoting cross-disciplinary collaboration and skills development in data, digital and AI fields to foster innovation and address ethical considerations and risks associated with AI.
Peer to Peer Discussions
  • How can government proactively identify and address digital disruptions to stay ahead in their digital transformation journey
  • What strategies can government adopt to turn digital disruption challenges into opportunities for innovation and growth?
  • In what ways can we ensure resilience and agility in the face of rapid digital disruptions, and how can these be integrated into the broader digital transformation agenda?

  • How to deliver a customer service experience that’s predictive and automated with a powerful CRM?
  • How Is Gen AI Changing the World of Data Visualisation?
  • How AI is reshaping e-invoicing solutions and energizing business workflows?

  • What are the risks associated with isolated channel or process transformation efforts? How can these risks be mitigated?
  • How can government and public sector organisations foster true innovation, data-driven personalisation, and the adoption of new technologies while ensuring security and compliance?
  • What proactive steps can be taken to enhance security and minimise risks in government digital transformation initiatives?

  • What do effective products look like?
  • Product development process: Where to start?
  • Agile development: what role does user feedback & testing play in improving product design?
  • Roles: What are the roles needed to make this possible?
  • Collaboration: How do we work together? (local govt & international)

  • How agencies can create omnichannel experience, examining how to harmonise interactions across digital platforms and in-person services to provide a consistent and user-friendly experience.
  • Inclusivity considerations will also be a core subject, particularly how to address the needs of populations with varying levels of tech adoption, ensuring that digital advancements support rather than exclude these groups.
  • How to integrate online and offline data to ensure a unified and effective service for citizens, exploring challenges and best practices for breaking down data silos and ensuring seamless access.

  • How can government proactively identify and address digital disruptions to stay ahead in their digital transformation journey?
  • What strategies can government adopt to turn digital disruption challenges into opportunities for innovation and growth?
  • In what ways can we ensure resilience and agility in the face of rapid digital disruptions, and how can these be integrated into the broader digital transformation agenda?

Contact Us
For delegate enquiries:
Angelic Pernito
Head of Delegate Relations
T: +61 422 716 206
For sponsorship enquiries:
Chris Da Ros
Group Director
T: +61 475 445 345
To participate as a speaker:
Jasmine Haw Alvarez
Conference Producer
T: +61 2 8484 0918