Dominic Chan

Today, eGovernment is no mere afterthought; it is an expectation among Australia’s tech-savvy citizenry. This is no accident. It is testament to the states’ progressive adoption of digital infrastructure and e-services across the public sector – an ambition readily embraced...

NSW boldly proclaims itself the ‘Premier State’ – as the country’s preeminent digital innovator, this foremost boast rings no truer. Among the first states in Australia to embrace wholesale digital transformation, including the pioneering rollout of Service NSW – the...